simon says stamp location

Good people running a great business, and doing a lot of silent, charitable work in the background. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Ive purchased from SSS many times. The rooms will feature popular brands and products like Lawn Fawn, Hero Arts, Concord & 9th! This is my first purchase with them and will be my last. Your recently viewed items and featured recommendations, Select the department you want to search in. They never call back so dont even think about taking to a human. I will not purchase anything without at least a $5 off coupon. This is the SECOND time this has happened with them. Go Explore! We are so excited to get together to CREATE with you! They carry all the brands I love, but also manufacture exclusive stamps, dies and accessories under their own brand. Maybe that part was my problem returning because the company keeps focusing on that when the handle won't even shut unless I force the blade to the right to get it out of the crease. I bought the Tim Holtz trimmer. and wait and wait and wait. In business since 2002, Simon Says Stamp is striving to offer you the best online selection of stamps, altered art, scrapbooking, mixed media, card making and paper crafting products in the world. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In one of the numerous emails they even said, I just missed the 2 day sale. I was asked by the representative which site did I find the sale price on, when I told them, they immediately changed it to reflect the higher price. Purchase a Create It, Take Itall access pass on site for $50 or receive a free pass with your $50 purchase* (while supplies last). I was so impressed with this service I asked them to direct me to where I could leave a review, which isnt something I normally do, but again, I received such great service that I wanted to share that with potential customers. I also want to complian about purchasing one of there crafty parcels ( Beware people) Don't. Convenience store | Atm | Car wash | Gas station | Cafe | Store, Gas station | Car wash | Convenience store | Store, Convenience store | Gas station | Cafe | Store, Veterinary care | Pharmacy | Health | Store. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Travel Schedule Envelope Letters Clear Stamps for Card Making Decoration DIY Scrapbooking, Month Numbles Calender Silicone Transparent Seal Stamps for Embossing Album Decor Craft. Update they did refund my purchase after several emails. They gave me a number of different excuses as to why they could not honor the pricefirst the Customer Rep said, the post was oldthough the date was current and I had proof, then they offered to give me $5 off. A lot of places will give free shipping if you spend a minimum, but here, the more you spend, the more it costs to ship. A defective stamp set was promptly replaced. BusinessYab cannot be held responsible or liable for the accuracy, correctness, usefulness or reliability of the data. The handle sticks and I have to bend it to the side to get it to come down. I will be a loyal customer for many years to come. Ordered November 7, 2021. A good company does not charge you until items have shipped (Amazon is a good example) which is fair and professional but not Simon says. I have to put the paper in wrong to get it to cut straight. What do you think? BusinessYab is not responsible for content on external web sites. I even phoned and was charged to phone them. There was one item that was out of stock when they rebuilt my order, and I had totally forgotten about it, but today I got an email letting me know it was back in stock and they had shipped it independently and it would be arriving shortly. Please email [emailprotected] with any questions you may have. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Funny story with this. As a matter of policy, BBB does not endorse any product, service or business. At BusinessYab our purpose is to help people find great local businesses like dentists, hair stylists, restaurants, bars, hotels, local businesses. Scroll down for more details. Contact Us. Contacting them is a joke. I went to the post office 3 times and called the national USPS 4 times with nothing but frustration and excessive hold times. Still nothing. BusinessYab is not a booking agent, and does not charge any service fees to users of our site. My past orders would take anywhere from 7 to 14 days to receive, however this one, which was last week btw, only took TWO (2) days. Amazing customer service and an outstanding selection of products. Friday, April 28 I did get a response, I was informed there was a delay on one of the products and they were now in stock and they would begin shipping. ?It is 2021, everyone else ships out right away; even small MOM & POP shops!! Seems to me that two weeks should be plenty of time to fill an order. Public: 10am-5:30pm (closed for lunch 12pm-1:30pm), Saturday, April 29 If you have any questions or suggestions regarding this matter, you are welcome to contact our customer support team. Shop for new and exciting craft supplies in our on site CREATE Store! I have placed many orders with Simon Says Stamp and have found the service to be excellent. I emailed and asked if there was an issue with their ordering platform. Thats Two FULL days of crafting and inspiration! If you get the opportunity to attend their CREATE event, take the facility tour - their inventory and shipping system is fascinating. I could never understand why when you purchased other things from them it sat for weeks in a warehouse doing nothing. Two days of education and inspiration. I wont continue to purchase from this company. Students: 9am-6:30pm (closed for lunch 12pm-1:30pm) The brand names, logos, images and texts are the property of these third parties and their respective owners. Shipping and tax alone for me is usually $10, on top of the cost of the items, and I am in the US. Cute Chamomile Silicone Clear Stamp and Die Sets for Card Making, DIY Embossing Photo Album Decorative Craft, MSB, Nuvo by Tonic Studios Magnetic Crafter's Platform, Sassy Birthday Stamp Set |Photopolymer Stamps - Clear Rubber Stamps | Stamps for Card Making, LZBRDY Happy Birthday Words Embossing Metal Cutting Dies for Card Making and Scrapbooking, 8pcs/Set Flower Leaves Metal Die Cuts for Card Making ,Thanksgiving Christmas Wedding Flower Leaf Cutting Dies Cut Stencils for DIY Scrapbooking Album Decorative Embossing Paper Dies, Welcome to Joyful Home 9pcs/Set Welcome Hello Hugs Frineds Sentiments Rubber Clear Stamp for Card Making Decoration and Scrapbooking, Stampendous SSC1246 Clear Stamp Set, Ocean Wisdom, LZBRDY 3 Pieces/Set Cats Head Metal Cutting Dies for Scrapbooking and Card Making Birthday Christmas Halloween Craft Die Cuts. Welcome to the Simon Says CREATE visitors page! And Im not talking about the known USPS issues, but how long it takes SSS to put together an order. I am DONE I will order direct from all the stamp companies like I do and I receive in a timely manner. BBB is here to help. Lewis Center, Ohio 43035. All reviews are published without moderation. Taxes, fees not included for deals content. If you aren't ordering a 'hot' item, or a Simon Says Stamp item, they treat you like dirt. Unfortunately I have had to find some of the items from other venders since I needed them so now Ill have duplicates that I most likely use. I immediately clicked the link to purchase this item, which leads you to the SSS storewhich I have done many times in the past. However, we ask that you respect the work of the artists involved. Simon Says Stamp is my favorite online craft store! Public: 10am-7pm. The store will feature popular brands and products! We live in times where we shouldn't have that issue. They have nearly everything you could need/want for stamping and other papercrafts. Then get an email then wait and wait for a response. I do not have time for this, nor do I want to keep a defective product. I am a happy customer and hope this fast shipping continues! On the street of Lazelle Road and street number is 44. Sounds to me like somebody forgot the box.HOW many times? Thank you Chandi and Simon Says Stamp! We use dedicated people and clever technology to safeguard our platform. I ordered on January 1st and they are still processing my order (today is January 7). We will also have a clearance rack in the store. Be the first to review! April 28th and April 29th, 2017 This was for Christmas Card making. I ordered over 3 weeks ago. I have had items on my wish list that I am still waiting for them to restock, sometimes months later! However, if you will be in town, we will have an on-site store and incredibly awesome make and takes that will be open to the public* (while supplies last)! I had never gotten anything to craft with on the holiday it was for. Sure, during COVID it has taken longer but delays are not due to SSS. !If you must, charge expedited shipping!Mimi. You can get more information from their website. They told me if the original package showed up at some point to simply return to sender. Com or Amazon I would. If there was a way to put no stars I would. Cat Family Clear Stamps for Card Making Decoration DIY Scrapbooking, Cute Animals Group Transparent Rubber Seal Stamps for Photo Card Album Crafting Supplies. They are definitely hurting and with the way the world is now that can not afford to have so many angry people. Flowers Background Clear Stamps for Card Making Scrapbooking Crafting DIY Decorations, Flowers Transparent Silicone Seal Stamps for Embossing Album Crafts, Welcome to Joyful Home 4pcs/Set Hummingbird Plant Leaves Wishing Bottle Flower Rubber Clear Stamp for Card Making Decoration and Scrapbooking, Metal Christmas Woman Santa Claus Dress Cutting Dies,Dress Skirt Die Cuts Embossing Stencils Template Mould for DIY Scrapbooking Album Decorative Paper Dies Card Making, 4 Sheets Words Clear Stamp Silicone Stamp Cards with Sentiments, Greeting Words Pattern for Thanksgiving Christmas Holiday Card Making and DIY Scrapbooking Journaling, 3 Pack 1" inch x 60yd STIKK Purple Painters Tape 14 Day Easy Removal Trim Edge Finishing Decorative Marking Masking Tape (.94 in 24MM), Welcome to Joyful Home 1pc Floral Rubber Clear Stamp for Card Making Decoration and Scrapbooking, MINI MISTI Stamp Positioner (2020 Version), Mvchifay Cutting Dies Metal Stencils Scrapbooking Tool DIY Craft Carbon Steel Embossing Template for Paper Card Making (Happy Birthday ballon-14.6x12.2cm), Birthday Metal Cutting Dies Stencil, MIKIMIQI DIY Craft Metal Scrapbooking Dies Cuts Handmade Happy Birthday Embossing Stencils Template for Card Scrapbooking Craft Paper Decor, 6 Sheets Christmas Theme Clear Stamps Silicone Stamp Cards Christmas Silicone Clear Stamps for DIY Christmas Scrapbooking Card Making Decoration Scrapbooking Album Supplies, 4" x 3" Extra Large Custom "Rocker Mount" Wood Hand Rubber Stamp with Wooden Handle, Stamps and Dies for Card Making,DIY Scrapbooking Arts Crafts Stamping,Metal Cutting Dies Stamps Arts Supplies,Silicone Stamps Gift for Christmas, Halloween, Thanksgiving (5507). I even spoke with a manager and was told they would not honor the sale price. Cant even blame COVID. This is the worst run business. Public: 10am-5:30pm (closed for lunch 12pm-1:30pm), Tim Holtz Demos: They were so kind, prompt and considerate. They NEVER answer their phone, nor do they return email. You wait and wait. True Story. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. My credit card was charged the same day, but no sign of shipment. If you can buy from Joanns or Scrapbook . Business ProfileBusiness Profile for Simon Says StampCraft Supplies, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? 2022 BusinessYab.com All Rights reserved. I am comparing them to other companies that ship what they do have and then ship the rest when they get the items. We stock over 100,000 quality items in our warehouse so that we can offer you quick service and one stop shopping at a great price! I have been crafting for over 20 years. I have been a customer of Simon Says Stamp for a few years. None of the items I had purchased where held due to a release date. Students: 9am-6:30pm (closed for lunch 12pm-1:30pm) I always say I wont order from them again but somehow I get sucked in. Be specific about your experience and the services that were provided. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates. $400.00 plus order. I only wish I would have seen this years back. Public: 10am-7pm, Saturday, April 29 About . No sign of it!!! Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. Wonderful resolution to an annoying problem, Customer service.a concept needed at SSS. They got to greedy. We use cookies to give you the best online experience. Defective product company refuses to pay for return shipping even though the website says they will. Rabbit Background Clear Stamps for Card Making Decoration and Scrapbooking Supplies, Animals Flowers Rose Transparent Rubber Stamps for Paper Card Photo Album Crafting Supplies, KWELLAM Flowers this too shall pass Clear Stamps for Card Making Decoration and DIY Scrapbooking, Stamps and Dies for Card Making, Christmas Flower Clear Stamps Cutting Dies for Card Making, Scrapbooking Cards and Card Making Decoration (1#), Kwan Crafts Hello Best Friend Miss You Merry Christmas Animal Clear Stamps for Card Making Decoration and DIY Scrapbooking, Small Flower Frame Background Cutting Dies Stencil Metal Template Molds, Embossing Tool Flower Die Cuts for Card Making Album Paper Scrapbooking DIY Dcor Dies Craft, Stampendous SSC1141 Perfectly Clear Stamp, Friendly Phrases Image. Nationwide Hotel and Conference Center They do not discount items, everything is full price. They took my money, of course, and I waited 12 days to complain It kept saying it was processing When I emailed them, I got back the candid template email (we strive to get orders out blah blah blah) I finally asked for a refund and they gave it to me. I NOW know why because they took your money and didn't always have there product. 1:30-2:30pm Don't see why you can't cancel an order. It seems to be a theme with SimonSaysStamp. A neighbor! Anyone can write a Trustpilot review. RUN FOR THE HILLS instead of ordering from them. All I get from them is they are working on my order and they will let me know when it will ship. If you are not a ticket holding student for Create classes, you can purchase a make and take all access pass for $50 or, while supplies last, you can get a pass with any $50 on site store purchase. The issue I am having is they want to say its NOT defective but it is clearly defective. I never order from anyone else online. Companies can ask for reviews via automatic invitations. I wont order from them again. Now I'm going on three weeks waiting for my items to ship. I know this, my friend has the SAME one. Friday, April 28 Affordable shipping, competitive prices and timely delivery. Students: 8am-8pm 5:30-6:30pm. Terms of Service . Looks like it good bye simonsaysstamps until they fix their shipping. I had to put it away for next year. Asked for order to be split. I decided to order from an overseas website that had very similar items as Simon Says Stamp, Even with the shipping from far away, you will get your order faster from this other overseas company. It is because when we purchase their product, they then put in a order to their manufacturer because they don't keep enough inventory because THEY CAN'T AFFORD TO. BBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It's contents are managed by the team and we enjoy sharing great ideas with you. Simon Says Stamp is located in Delaware County of Ohio state. Shipping always seems to be a bit slow. I did a large order Oct 25/2021 + it shipped within 5 days. I also told them not to worry about sending out any more invoices everything month, that I'm no longer ever purchasing anything of theirs again. Yoseng 10 Colored Ink Blending Brushes for Card Making,Craft Broad Application Assortment Paper Crafter Color Code Handle with dust Cover (Rainbow 4), FREE Shipping on orders over $25 shipped by Amazon, Stamps and Dies for Card Making,DIY Scrapbooking Arts Crafts Stamping,Multiple Styles Metal Cutting Die and Stamp Set Rubber Clear Stamp for Gifts,Mothers Day (5453#). They lied and told me it had shipped but according to USPS they havent received the order! This blog is owned by The Happy Crafter, LLC d/b/a Simon Says Stamp. I thought because I lived in Canada that Shipping was always bad with this company. I am impressed with the fast shipping of my order from Simon Says Stamp. We know crafters love to shop and were making it even easier to purchase and test products with an on-site store. UK orders arrived few days ago and Simons not even shipped. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The cost of shipping is out of sight! And then, when it does ship, sometimes it is a week, maybe 2, later. A Daughter! In their return policy they say defective items can be returned for 100% refund of item and shipping yet they won't deem this item as defective. My experience is, they are only good for a few things you cant find anywhere else, like their Simon brand products. I am currently waiting for an order of $170 to ship. Still no package as of November 28, 2021. Well guide you through the process. I am not comparing them to Amazon. Design for album frame, cards, invitations, etc. The company insists I pay the shipping back and that it is not defective. There is no coupon that will EVER draw me back!!! The content displayed in the BusinessYab Directory consists of information from third parties, among others from publicly accessible sources, or from customers, who have a presentation page in our directory. I don't care what Simon Says Stamp's line of product is. Privacy Policy . It isn't worth being ripped off and treated like you don't matter, Read 2 more reviews about Simon Says Stamp, My only complaint is.Why does it take forever to ship out merchandise? However, the price on their website was much higher than advertised on Pinterest. Karma is %100 real. I have written many emails nicely asking just to check since for some reason they don't give out tracking on monthly subscription. I placed orders in UK and Simon says stamps at the same time. I wish I had read these reviews before I ordered!! Ticket-holding students will have extended access to the store. Maybe this will be a lesson learned finally. Get refreshed while making art. Invite a Crafty friend from across the country! They have some wonderful stuff, but Im not going to put myself through the aggravation of dealing with them any more.

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