Plus, Somerset Grand Hanoi Hotel offers a pool and a lounge, providing a pleasant respite from your busy day. Claim your listing for free to respond to reviews, update your profile and much more. We were billeted at the fifth floor with a view of the children's play area.The breakfast venue was located at the fourth floor which was just one floor down from our apartment but we still had to use the elevator. Your dates seem to be a bit off. WiFi is free in public spaces. The gym, also on this floor, is of a good size with a nice range of equipment. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Yes, paid public parking on-site is available to guests. I made the mistake of sitting here to eat the first day because it was quiet, but then another guest sparked up nearby and I had to move to the non-smoking area, which was full of families and quite noisy. The furnitures are also in an age where replacement is overdue. The bar staff Son, Thao and Hai Yen are very entertaining. You can reach most of the main areas either on foot, with a short taxi ride, or (if youre brave) a motorcycle taxi. Flight-inclusive Packages created on ebookers.com are financially protected by the ATOL scheme (under Expedia, Inc.'s ATOL number 5788). Please ask us to confirm what financial protection may apply to your booking. Youll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a kitchenette, and you can stay connected during your stay as Somerset Grand Hanoi Hotel offers guests free wifi. Great hotel. Self parking is free. We certainly look forward to welcoming you again soon. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Aamiainen aika kallis paikan yleiseen hintatasoon nhden. It was our pleasure to have you stay with us. If you are in Vietnam(Hanoi)and need a place to stay i recommend this place SOMERSET Grand Hotel is the Place to Stay. There were also Lays potato chips, chocolate, some dried fruits, and some instant pho noodles. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, dry cleaning and laundry service are offered to guests. All services and facilities are excellent with reasonable price. The provision of housing is linked to their trade, business or profession. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Cannot be more then 28 days between check-in and check-out dates. Hotels.com and the Hotels.com logo are trademarks or registered trademarks of Hotels.com, LP in the United States and/ or other countries. From all of us at Somerset Grand Hanoi, we look forward to welcoming you again. Dear Ms Marsha Karlin, Warm greetings from Somerset Grand Hanoi! I wish the management could fix the stairway so we could just walk down to the venue. Once again, thank you for your valued patronage. The bedroom is also equipped with the excepted amenities, such as a wardrobe, iron and ironing board, safe, power outlets, television, etc. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. All in all, our stay was very relaxing considering everything from Church to restaurants were just a short distance away. Can not expect more. Especially the Guest Service: Son, Dieu Anh,Van, Duc. Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. every body should book the room through website Somerset.com to get best price. See a whole year of Reward Seat Availability on one page at SeatSpy.com, Flight review: Hong Kong Airlines A320 business class Hong Kong-Hanoi, Singapore: A City in Nature, where large experiences come with small footprints, Birthday greetings from airlines, hotels, and loyalty programmes. For a fee, guests can enjoy a buffet breakfast daily. There are 3 restaurants on site, as well as a coffee shop/caf and a nearby corner/local shop. If you are interested in exploring Hanoi, check out one of the government buildings, such as Post Office Ha Noi and Vietnamese National Assembly. Personal protective equipment, including masks, will be available to guests. A business centre, a meeting room, and a limo/town car service are available. The staff here is 5 star, always available to solve every request, and bringing us little treats on holidays. This property is managed by a professional host. Somerset Grand Hanoi has 185 serviced apartment units, from one to three-bedroom layouts. You can unsubscribe at any time. shopping are excellent. There were some unexpected items included at the buffet, including kimchi. Details on site. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.. My room was perfect for either a single person occupancy, or a couple. When I telephoned downstairs to ask for more, I was told that only two bottles are complimentary and I had to pay for any extra (you also cannot drink from the tap in Vietnam). With only 10 minutes till closing time, I had to interrupt my work and rush downstairs to buy the water, which was a tad inconvenient. A well-located serviced apartment with good-sized residences and excellent facilities. Sauna , Steam , Jacuzzi and a Big Gym. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. The second floor is home to the Ascott Management Office, car park and clinic, while the third floor is also the car park and management office. The room door opens onto a large living area with a circular table, upon which a wide selection of welcome food was placed in a basket. To the left of the living area is a corridor that leads to the bathroom at the end and the bedroom on the right. What food & drink options are available at Somerset Grand Hanoi? The staff was very excellent. Our customers tell us that they can't get enough of the room service at Somerset Grand Hanoi. Comfortable apartment in the center of Hanoi, Nice Accommodations - Convenient Location, Very good quality hotel. Its worth remember that since this is a serviced apartment, not a hotel, longer stay guests may be more likely to have breakfast in their apartments than down here. From all of us at Somerset Grand Hanoi, we look forward to welcoming you again. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. It houses a shopping arcade and a restaurant with buffet breakfast. Kids stay free! Join now! Review collected in partnership with this hotel, There are more places to choose from in the, somerset grand hanoi hotel hanoi, somerset grand hotel hanoi. Business-friendly amenities include desks, safes and telephones. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. The Somerset Grand in Hanoi will impress you: 1. The property is within walking distance of the Old Quarter, as well as Hoan Kiem Lake. Youll also find self-serve tea and coffee, though one of the waitresses did offer to refill my coffee at my table when she saw I had finished my cup. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Rooms open to balconies. Somerset Grand Hanoi offers transfers from the airport and train station (fees may apply). Does Somerset Grand Hanoi offer any business services? I stayed here many times but this is the first time i booked room online. One night, both aircon stopped which was not nice as it got quite warm. This website and our general terms and conditions will provide you with information on the protection that applies in the case of each travel service offered before you make your booking. Yes, guests have access to a business center and meeting rooms during their stay. Check this box if you would like to receive emails from ebookers.com with travel deals, special offers and other information. Sincerely, Lew Yen Ping, General Manager, Posted by a verified traveller on 11 Feb 2020, Dear Valued guest, My team and I will be more than happy to assist you in our best capacity. Free WiFi. Best regards, Registered guests are the only ones allowed to be in guestrooms. Please check you have entered your email address correctly. The managers Dung and Tu, the front doormen, and the front desk with Dung, Ha, Anh, Duc, Huy, and all of the others without exception always have solutions with personalized attention. So I just sit anywhere? I asked, when she didnt show me to a seat after checking my name off a list. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The apartments are spacious and well stocked, and the wonderful cleaning staff keeps everything spotlessly clean. Very spacious rooms 3. This 4.5-star Hanoi aparthotel is smoke free. The location would make this an excellent choice for anyone new to Hanoi as it places you right in the heart of the city and within walking or short driving distance to many key points in the city. I am glad that you like the facilities and amenities of our serviced residence. ), toaster and microwave! You have certainly delighted our associates with your positive feedback which essentially inspire them to constantly deliver a service standard that one have come to expect. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global). At the same time, we are happy to have met your expectations in service and quality standards. The swimming pool is wonderful on a hot afternoon. * Some hotels require you to cancelmore than 24 hoursbefore check-in. Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. See more questions & answers about this hotel from the Tripadvisor community. Somerset Grand Hanoi, which was last renovated in 2012, is one of four Somerset serviced apartments in the Vietnamese capital. Your sincerely, Nguyen Mai Huong Residence Manager, Excellent staying in Hanoi with reasonable price. Once again, thank you for your valued patronage. We are delighted to learn that you like our serviced residence. Be aware that the bar area is a smoking area. At the same time, we are happy to have met your expectations in service and quality standards. I ran on the treadmill one afternoon and there were only a few other guests using the gym, so it didnt feel crowded. If you require any assistance or information about booking at Somerset Grand Hanoi, please do hesitate to reach us at once. Connected shopping center. I strongly recommend this hotel and would like to stay later if I have chance. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Please feel free to let us know if we can be any assistances to make your stay more memorable. Dear Sir/Madam, We were delighted to learn that you enjoyed your stay with us. The Craft House Cathedral - Souvenir & Gift Shop. Nearby attractions include Collective Memory (0.3 miles), The Craft House Cathedral - Souvenir & Gift Shop (0.3 miles), and Hanoi Police Museum (0.10 miles). When my family and I arrived at Somerset Grand Hanoi, there was a birthday cake waiting for us at the three-bedroom apartment. Its on Okayish place The Location is pretty good, situated near the Centre. she helped me to make this booking by website with cheaper price. This property offers transfers from the airport and train station (surcharges may apply). Muuten upeat ja tilavat huoneistot. Also on the fourth floor is the hotel pool and jacuzzi, which I didnt use but which seemed to be popular with families. We appreciate your business and value your honest feedback. I had breakfast there two mornings in a row. The fridge was also stocked with two bottles of mineral water, coca cola and beer. What are some restaurants close to Somerset Grand Hanoi? I was pretty thirsty after my flight, so polished off the two bottles of water in no time. 5. Your comments have been shared with the our management for upgrading/improvement the faciliies to serve you better.. The residences food and beverage outlet is Jaspas Restaurant & Bar on the fourth floor. Dear Sir, Warm greetings from Somerset Grand Hanoi! Your sincerely Nguyen Mai Huong Residence Manager, The apartment area is still good, but it is obvious that it has reached a stage where upgrading and improvement works are necessary. The shower gel, shampoo and conditioner are from Spa Pure. From all of us at Somerset Grand Hanoi, we look forward to welcoming you again. Built in 1997, this 4.5-star aparthotel has 185 apartments over 25 floors. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. A fitness centre, a sauna, and tour or ticket assistance are also featured at the luxury Somerset Grand Hanoi. I am also assuring you that both Chris & Nhung shall receive a deserving reward for accomplishing their services that have made your recent stay memorable. We were delighted to learn that you enjoyed your stay with us. There was also a plate of fresh fruits, including banana, apple, longan and milk fruit. Evergreen Inn & Suites Seattle/Federal Way, Sherwood Bay Resort & Aqua Sports Inc. Bohol, Demeures de Campagne Domaine de Maffliers Novotel, Renaissance Tuscany Il Ciocco Resort & Spa, Nice and Comfort Studio at West Vista Apartment Promo Code, The Narathiwas Hotel & Residence Sathorn Bangkok, Thank You Express Hotel (Shanghai Songjiang University City Happy Valley), Holiday Inn Hotel & Suites Overland Park-Convention Center, an IHG Hotel, Courtyard by Marriott Dallas Plano in Legacy Park, Courtyard by Marriott Glassboro Rowan University, Olive Serviced Apartment Golf Course Road Promo Code, Hotel Marqus de Riscal, a Luxury Collection Hotel, Elciego Promo Code, Comfort Inn & Suites Collingwood Promo Code, ShriGo Hotel Royal Villa Hall Gate Promo Code, Serviced Apartment- Free Parking - Breakfast Bar Photo. All rights reserved. What are some of the property amenities at Somerset Grand Hanoi? Opened: 1998 Towering over the charming French-inspired Old Quarters, Somerset Grand Hanoi offers self-catering residences with access to an outdoor pool and fitness facilities. Its also conveniently located if you are working in any central area of the city. At the same time, we are happy to have met your expectations in service and quality standards. This is the version of our website addressed to speakers of English in the United States. This Hanoi aparthotel provides complimentary wired and wireless Internet access. Your sincerely, Nguyen Mai Huong Residence Manager, Hotels near Ambassador's Pagoda (Chua Quan Su), Hotels near Hanoi University of Science and Technology, Hotels near National University of Civil Engineering. I could quite happily have resided here for a month or more as a long-stay guest, though it also serves well as a short stay property given its great facilities. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Erinomainen sijainti. Is London City Airport losing its advantage? You're getting the lowest possible rate We Promise Opens in a new window. more. Front desk staff will greet guests on arrival. Understanding of English amongst the Staff is a little bit of a problem, very few are able to Understand, thats understandable given its in Vietnam, But if majority of the guests are from a different country, they might want to look into it a bit, Dear Sir/Madam, Thank you for staying at Somerset Grand Hanoi and we are truly appreciative of your feedback as we always welcome suggestions which enable us to improve further. 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All other trademarks are the property of their respective owners. There is also a pillow menu were you can choose from four types of pillow: buckwheat pillow, body pillow, cotton pillow and firm pillow. Some thoughtful touches included Corn Flakes with two small cartons of UHT milk, which was convenient in case you have checked in late after the supermarket has closed. I have read and agree to the, By signing into my BONUS+ account, I agree to the Expedia, By signing in to my ebookers account, Im also joining BONUS+, a free rewards programme. Location is also very good for walking tour near city center. The management also uses this area to display useful notices for guests. Your sincserely, Nguyen Mai Huong Residence Manager, Staying at Somerset is a very friendly and comfortable experience. An outdoor pool, a children's pool and a spa tub are on site. I am also assuring you that Van shall receive a deserving reward for accomplishing their services that have made your recent stay memorable. 10 minutes walk from Hanoi Railway Station and 45 minutes drive from Noi Bai International Airport. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 24 hours prior to check-in. This property advises that enhanced cleaning and guest safety measures are currently in place. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. It was truly a pleasure to serve you. One child 5 years old or younger stays free when using existing bedding. other staff worked effectively also. Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay. Looking forward to welcoming you back soon to Hanoi Taxes and fees that are shown are estimates only. Extremely courteous staff, Children friendly, central and helpful staff. Somerset is a subsidiary of The Ascott, which itself is a subsidiary of Singapore-based real estate company Capitaland. If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. The location is ideal - walking distance to Hoan Kiem Lake, the Old Quarter and French Quarter, many excellent restaurants and shopping nearby. Minor gripes would be the ungenerous policy on providing complimentary bottled water, and the curt staff member at the breakfast buffet, but overall I thoroughly enjoyed my stay at this property and left feeling well-rested and satisfied. 2022 Expedia, Inc, an Expedia Group Company. To finish creating your account, please click the link we just sent to. It is amazing to learn you enjoyed your recent stay at Somerset Grand Hanoi. 6. Once again, thank you for your valued patronage. I was staying in an 840-sqft 1-Bedroom Executive apartment. Is parking available at Somerset Grand Hanoi? Opening the fridge, I also found a fresh coconut, which was a pleasant surprise. Does Somerset Grand Hanoi have airport transportation? Thank you for sharing your stay experience and giving us a 5-star rating. The residences are located on floors five to 25, while all the major facilities are located on the fourth floor. Your sincerely, Nguyen Mai Huong Residence Manager. Yes, Somerset Grand Hanoi offers airport transportation for guests. Free WiFi The view out of the living room window is spectacular. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. Phuong at the large pool and fitness center attends to every detail. The bathroom is of a decent size, though the shower and bath are not separated, making it less convenient to shower before bathing. By creating an account, I agree to the Expedia, By creating an ebookers account, Im also joining BONUS+, a free rewards programme. Is Somerset Grand Hanoi located near the city center? For Packages that do not include a flight or Linked Travel Arrangements created on. Thank You n Thank You , Dear Sir/Madam, Thank you for your wonderful review. Professional effective snf efficient care 2. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To the left of the check-in desk is a seating area that, when I arrived on a Thursday night, was in the process of being recarpeted. I Guess they don't call it "Your Home @ SOMERSET" For nothing,Indeed it is HOME. The property is connected to a shopping arcade, where you can find a selection of restaurants, as well as a supermarket. For guests with a vehicle, there is paid public parking available on-site. Special requests are subject to availability at the time of check-in. Coffee and beer. Once again, thank you for your valued patronage. Dear Sir/Madam, We were delighted to learn that you enjoyed your stay with us. " The Staff is nice and Courteous However, the Furniture and the whole look is due for an Upgrade, there is nothing wrong with the property, But it needs that facelift. Latest: BA is not selling short-haul departures from LHR until August 8, To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards, debit cards and cash, Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. Housekeeping is provided on a daily basis. Pets and service animals are not allowed on site. Your sincerely, Nguyen Mai Huong Residence Manager, We have stayed many times at the Somerset Grand Hanoi in the past 12 years and it feels like our second home. Then I was left to my own devices to find a place to sit. You can enjoy a drink at the bar/lounge. Thank you for sharing your wonderful experience with us. The recreational activities listed below are available either on-site or nearby; fees may apply. they let me check in quite early. The carpets are old, and, in some case, parts have been cut out and replaced. Thank you for sharing your wonderful experience with us. Are any cleaning services offered at Somerset Grand Hanoi? This may not be a comprehensive list. Somerset Grand Hanoi offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a spa tub. We need both a check-in and a check-out date to check availability. Your sincerely, Nguyen Mai Huong Residence Manager. 2022 Hotels.com is an Expedia Group company. Lovely pool with free pool ATOL protection does not apply to all travel services listed on this website but you may still be financially protected when booking certain travel services listed on this website that are outside the scope of the ATOL scheme. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews, 49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000, Vietnam, You can collect Hotels.com Rewards stamps here. Own or manage this property? Joissakin huoneissa viel kokolattiamatot. Free WiFi and a kitchenette are available in each apartment. Your sincerely Nguyen Mai Huong Residence Manager. I spent my Sunday playing billiards and swimming, too hot for tennis :-), Dear Mr Ken, Thank you for your review. Enjoying sty with us. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. To the right of the entrance, the apartment has a large kitchen that is well-stocked with appliances and utensils, which I didnt actually use since I was only staying for two nights. Please see our partners for more details. Thank you for staying at the Somerset Grand Hanoi and we hope you choose to create more memories with us whenever your travels bring you back to Hanoi. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Though I found the pillows that were already provided to be just fine for me. Once again, thank you so much for your kind words about our associates at Somerset Grand Hanoi. The hotel staff are friendly and Mai and Jasmine do a great job of looking after you. Guests also have access to tennis courts on this floor, and there is also a childrens playground. LCD televisions come with premium cable channels. This accommodation offers separate living rooms. We recommend calling ahead to confirm details. There is also a washing machine and dryer for doing laundry. Conveniently located restaurants include Vegan Banh mi, Bellissimo Restaurant, and Muoi Tieu - Salt n' Pepper Kitchen. , Free wired internet This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre. Payments accepted on ebookers.com include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal. You can see that the building is showing its age a little by the cracks in the walls, though this didnt really bother me. Indeed, most of the people in the breakfast area appeared to be families here for leisure. They can help you with your luggage and to take a taxi. Sorry, there are no traveler photos for this property. Those people was very nice and humble, they knew how to satisfied the guest, take care for them. If you require any assistance or information about any of our serviced residences globally, please do hesitate to reach us at once. Please check you have entered your email address correctly before continuing. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Your sincerely, Nguyen Mai Huong Residence Manager, We would like to Thank the Staff of Somerset Grand Hanoi 49 Hai Ba Trung Street for the most Warm Welcome, from the Manager to the Housekeeping team,The Receptionists and the Security Guards,We were HOME feeling Comfortable, Safe n Happy .
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