Although peak Summer heat, the room was still warm with the air conditioning unit running at its optimum temperature set by the hotel.The room Fan was moving so s-l-o-w. Good variety of food but needs to improve tastiness. People. It was overall a great stay, I enjoyed my birthday at the property, I do recommend. Checking-in took forever! By the end of our stay, we realized that it's best for adults only. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Rooms are great. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Taxi charges to airport are high. 
Buffer was a bit small. It was a really great experience. Love all their fish options. Would recommend. I was kind of disappointed when I seen our room. Hotel grounds well kept , good food in all a la carte and buffet. Some minor inconveniences wouldn't stop us from staying again. The variety of the food. it was enjoyable and was seated comfortable. Respect the privacy of others. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. for only one night, wish i had stay a little longer but everything was all set. When i have the funds again i will definitely revisit the hotel. One person on the graveyard shift to check in a bus of 30 people. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. 1561630,1568250,1553180,1560740,1568250|8, Personal or sensitive info (e.g. Definitely would recommend this hotel to my friends. Your contribution should be yours. Food was excellent, Steak house, best we had in a long time, beach party was great. But we didn't. The room keys should have been received little earlier. The most helpful contributions are detailed and help others make better decisions. Stayed here seven years ago, same group of 10 people. The food and service were excellent. the tour desk was convenient and helpful also. The food was really amazing. We are coming back to Iberostar Rose Hall Beach in 2017. If you booked through us and want to leave a review, please sign in first. Staff was polite and helpful. Perfect service, nice people, very clean. Room. There wasn't a big selection of resturants or activities for adults or kids. Time share seminar, rude front desk staff, bad room service. Tipping is our number 1 priority when we vacation at these resorts and although I have witnessed many who do not, they are still treated well and with respect by the staff. All in all it was a very enjoyable trip and well worth the money. From the moment we board the bus to the time we leave our experience each time has been wonderful. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Can't say I blame them. it was beachfront and our concierge was fantastic, Jodi. The ocean view room had a great view and beds were very comfortable. The entertainment team made up of Chocolate, Macaroni, Lettuce, Sparkles,French Fries, Angel they were awesome. beyond expectations, clean, staff very polite. Copyright 19962022 It wasnt what I was expecting. 
We were however disappointed with our room and after being switched things still were not great. Lack of help or care from guest services, meal times (lunch starts at 1pm, dinner 6:30), The lack of staff stopping smokers from puffing in busy or common areas, lack of entertainment, small size of the resort, On a personal note, our room A/C was broken. The best part was the approachability of the staff, and the welcomeness we felt the entirety of our stay. resort was small and easy to get around. Value for money but needs some improvements. Beach. Everything very clean. The hotel looks better on the pixtures and I thought the hotel had a lazy river, unfortunately it doesnt, it just looks like that on the pictures and you can't swim in it. 
Can not say the same about la carte restaurants: just good. Overall. We had no complaints from 2018, but they have outdone themselves during our 2020 trip. Here's why: Close to the airport, Good drinks, close to the beach, for $175USD you can dine alone for a night. Our room was on the third floor, same level as lobby. workers have great customer service keep up the good work. The Resort is beautiful and the people are very freindley. Please dont include personal, political, ethical, or religious commentary. This was a small resort which suited us just perfectly. Beds were uncomfortable and pillows lumpy. Overall good experience. Please enter a valid email address. After their trip, guests tell us about their stay. The beach vendors could be annoying. However, I do not think it to be a 5-star resort. Would definetly recommend. Our favorite beach waitress, Monique was here again this year and she did not disappoint. Everything. We would not want to spend vacation time being pushed to buy a vacation club subscription. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Entertainment was excellent. The staff all around the property was very helpful and very friendly. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. the food at the buffet was better than any other place we have stayed. We approached a second member of staff who was equally rude. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The resort is beautiful, food is so delicious and was everywhere anytime of day. We had pool view and ocean view, beautiful. How is this acceptable service after your paying customer had attempted to contact your resort and company multiple times to resolve this issue, but never received any correspondence or communication? The entertainment staff at this resort are phenomenal and even can get the quiet and shy folks participating, which they did with my quiet hubby. The Food was the best I have had in years (first trip to Jamaica). mmm, nothing comes to mind really, it was a really great hotel, definitely worth the money. Delicious. Sound system in entertainment lounge was far too loud and made it difficult to understand what was being said. USB ports at the bedside would have been nice. Easy to get around. View. language, whether its just a rating or contains comments as well, etc.). The staff and the food was amazing 5 DAYS was too short :). Had lunch everyday at the beach buffet and it was always delicious. We loved every minute of our stay from start to finish. We enjoyed this vacation. The only way to leave a review is to first make a booking. The drinks weren't the best. After the first day I was already online looking for our entire family to book for next year. Staff very couteous. Had a great time. On my arrival, room wasnt ready after checking in on time, thirty minutes after still wasnt ready, customer service was helpful in providing another room,didnt like the fact a iron wasnt available in the room and customer service explained one could be provided but not available in room, which we had to wait for, didnt like the fact there was demolishing going on. We like the different activities that the resort had daily. But beware of the pool police before 8:30 am, no saving chairs before this time; which is good so everyone has an equal opportunity to get their preferred chair! Great staff and service. Generally it was a good experience. My kids especially loved Macaroni, and he knew my kids by name. This was our 4 time at the Iberostar Complex in the last 5 years. Fourth time here. Going 5 months without any communication whatsoever to posting a gross transaction on our account with no notice is unacceptable. I love the style and options nonetheless. Room was always well maintained. 
Food was excellent, staff couldn't have been better - always accommodating and ready to assist. The property was nice; the pool and beach was beautiful. Actually saw and chatted with folks from the 2 adjoining resorts and they preferred this one for various reasons. Beach chairs and pool chairs are easy to find. The staff member walked off in the middle of us checking in. Food at the main buffet was great! When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Staff is very helpful & friendly. thank you! Everything was clean from the room to the beach and poolside. Being pushed to attend a sales pitch as soon as we got there off a long flight. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. This resort is very nice,good food (always a large selection) and the workers were great. We had a problem with our air conditioning. Reviews are most valuable when they are original and unbiased. Food was excellent, lots of variety, drinks great, staff friendly and helpful. had to request the same as the other and finally got it. This is our 2nd time at this resort and we will return for a 3rd trip. Also, after dinner if the bar doesnt have food there is nothing to eat after 10pm or whenever you finish dinner. It is a small resort so very easy to get around. Your engaging staff who seem genuinely interested in talking with guests to insure guests are happy. Entertainment Staff were very motivating and fun. Absolutely awful! . Choose your currency. Too loud at the pool and too much entertainment. They're also applicable regardless of the comment's tone. Buffet had good food selection, activities staff (all the ladies) were amazing. My son and I visited Iberostar Rose Hall beach , Dec. 10-17. 
This service may contain translations powered by Google. Sometimes the sound from the trivia activities was annoying, The food was very good, exceeded our expectations. distance from the airport is a plus. I would definitely come back again. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Down side of this resort is there is no entertainment in the lobby before or after dinner; and no music playing. The perfect opportunity to try foods from other cultures. The toiletries needed clearer instructions. Sign up and we'll send the best deals to you. In other words, I wanted the dining room, main bar in a circle. My room in the 12 series, there was an elevator, that went down to the pool & a small walk across the pool,to the main dining room, a la carte restaurants, pool bar, etc. The entertainment staff by the beach and pool were amazing and spoke to everyone of all ages. Was not impressed. The room was excellent and the amenities good. The room and grounds were clean, the food selection was good and pretty tasty. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. My wife and I were so surprised by the resort, it staff, and the overall experience. 
Very well run with friendly attentive staff. Now the entertainment thats where this made our week. Was very slow and frustrating at a late hour. high pressure sales tactics to sell vacation club memberships. made you feel awkward ordering food/drinks with them, clean, lots to explore, lots of activities, The beach space could be larger, the ocean view was partial in our room and the drinks quality was low. From the time we checked in until we checked out we loved every single minute there. Thanks! the lobby bar staff and evening entertainment there were fantastic as well. Location, staff, buildings, grounds, meals and security are all 5 Star. After the payment was processed through our credit card, nothing was posted weeks after. Definitely coming back. Would highly recommend! All content should be genuine and unique to the guest. We thought that we would get a better room for hosting our wedding there. We all paid for the same package, 3 couples got Ocean Front Rooms and the other 2 Ocean view only and was so so. Lastly, I think it would be more helpful if we got a paper or something with all the important information like lunch and dinner times, activities locations, etc. Went for a family vacation and had a great time. pleasant and helpful. Very nice hotel! Beach furniture could do with a little care - not very clean. The staff were AWESOME and very friendly. Everything! Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Your current currency is Danish Krone, Choose your language. Staying at Iberostar Rose Hall Beach was fantastic. We traveled with a young child thinking that this was a family friendly hotel. Overall, the hotel was nice. They are all so kind and understandable. I asked the receptionist to give me a room that was close to everything. I love the buffet style. Came to relax, some of the staff werent happy to be there. if the writer is claiming to be someone else). To edit a review youve already submitted, contact our Customer Service team. It was such a great week would defintley return. We had contacted the resort and our credit card company multiple times to see what the issue was. The staff was fantastic and very helpful. All rights reserved. This resort is just the right size. Also apart from the Teppenyaki restaurant, the a-la-cartes were horrible. I only worry because there was no fried dumpling, ackee or fried chickens. We are a family of 5 and just returned from the Resort. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Food and service was excellent. The towels were a bit crispy.
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