later we were still standing there. The bar top is Carrara marble and I just loved the well-worn look it had--rings, scratches and all! Next I went to my computer and checked the time of my e-mailed pick-up confirmation. Nobody calls back, no one is available in the store, corporate does not call back. I said, "Did you count them." As my husband and I are older, and both have had recent injuries, we could not help move furniture. Rated 5 out of5 byJAK fromThis bullnose tile was perfect for edging my newly tiled stairs! Houzz can be very high end. Tile makes me crazy! So how do good tile guys/gals compensate for the size/squareness issue, as a rule? Why keep your new tile work hidden behind closed shower doors? I then started to suspect the Home Depot folks were lying to me. C Nigro Photography; Design: Studio Nigro. For thing that he did not see in the pictures that Home Depot took. It was sealed when it was installed but I haven't done anything to it since. In 50 years, I have never had such bad customer service on a home improvement and so many lies. Consequently, they're expecting it to take us 3-4 weeks to get the Marazzi tile we chose. So then they set up the installation day for 4-13-2017 and I call my husband to tell him that the carpet was not the one we order so I call the salesman and he said we need to talk to the manager, so we went to talk to her and she assured us that the installers put our carpet in a different house but since this wasn't our fault that will take care of us and told us so sorry and the carpet will be install in 4 days and that will compensate us for their mistake. I love the tile and the overall look. I'll be really interested in why it's considered "crappy" :oMonica. In need of 350 feet of Montagna Cortina floor tile in 16x16. The crappy floor installation took place the first week in March and we are still working on getting it straightened out and we are heading into Memorial Day Weekend. ft. / case)-ULS3624HD1PR - The Home Depot, MARAZZI Montagna Rustic Bay 6 in. The best thing he can do is draw a plumb line on each wall, and check level every 24" or so. Purchased whole house carpet 1/19/17. Good luck. It was obvious they just didn't want to do it. DH says the story he heard with regard to the Marazzi was that distributors are having a hard time right now, what with the housing slowdown, and are either out of business or just not keeping the kind of stock on hand that they normally would. Seems the tile store can't get their hands on any for several weeks. Today is 3/29/17. Home Depot lied so many times and never called when they said they would. We had a laminate floor installed by Home Depot and the guys did a wonderful job. Which is what we've been doing for a year and a half already! Double click on above image to view full picture. And Bill, thank you for the link to the Schluter. For example, you could use a textured solid for the window treatments, a stripe and solid for pillows, and another color for accessorizing. If you are in the market for wood flooring, go to a wood flooring store. We were told the contact would be email to me, never happened. It's a shame this store has had numerous complaints and problems with the carpet installation process and the powers that be still don't do anything to remedy the problems. I saved hundreds of $$s. The job was incomplete. He told me it was not negotiable and the installers were going to use the underlayment he quoted me. Store receiving rep told me to go to the warehouse. Brand: All but the 12" was laid in this current remodel. Never fall for their "Free installation included in price" hook. When it arrived on May 3, 2017, we sent our tile guys over to pick it up. He said he would, and that it would take a while, and he would get back with me. I attempted to call the manager at the Home Depot in Warwick RI where I made my purchase and was told I had to deal with the installation company they hired to do the job. Available from Wayfair; $11.15/square foot. I checked their truck and didn't find any hidden tiles. These 3rd parties are failing to follow through and no one should be subjected to it. Porcelain Floor and Wall Tile (14.53 sq. Customer service was a joke. I was told I would have my refund by February 24th. She made no attempt to have someone else help us so we went to another sales person. Visitors are in for a mesmerizing mash-up of colors and textures upon walking into the space. ft. / Case)14.53 square feet per case, 15 pieces per case; case weight equals 58 lbs.Grade 1, first-quality porcelain tile for floor, wall and countertop use6 in. I told him I was not going to do business with them at $2100 and he said, "Ok so is there anything else I can help you with?" This morning (morning of the delivery) - after arranging to take the week off from work and drive three hours to the property - we received a phone call from the local Home Deport (installers) that the carpet cannot be installed. Unsubscribe at any time. Forget about measuring two tiles in the same box. The company called us the day before to review our order, and stated that we were to have furniture moved. We had an appointment at 2:00 pm as suggested so we did not have to wait. I would never recommend Home Depot to anyone I know. thick. On March 3 2017 we make a carpet order for our house and make the payment and the salesman told us that the price of the carpet was different online but he will take the order and later on will go back and change it. She said for me to call her on MONDAY which is today 03/06/17 and see what she has resolved or we might have to just re-order my tile again (another week or so wasted again). They said they signed nothing. Neither said anything to me, the homeowner. Available from Wayfair; $8/square foot. Thinking back now I probably should have repainted the baseboards white. Installed over 2 days: 2/7/17 & 2/8/17. I haven't seen any refunds, as yet. The week of 2/27/2017 the installers called and scheduled the install the week of 3/6/2017. They didn't use the right piece in 2 spots. Sometimes people need to be practical. We also saw that the 6x6's weren't actually 6x6's at all, but rather half-6x12's -- so one of the edges was cut, not finished. I was told that they would send someone from the warehouse. Copyright 2022 Consumers Unified LLC. Visit www.homedepot.com/CBP, All online orders for this item ship via parcel ground and may arrive in multiple boxes, Don't forget your coordinating trim pieces, grout, backerboard, thinset and installation tools. I see cultured marble used all the time in the Parade Homes, usually in a lower level bathroom, but occasionally in the kids bath. Grade 1, first-quality porcelain tile for floor, wall and countertop use, 3 in. Since you work in a kitchen design firm, you probably know that you need to be very careful if you purchase quartzite--many stone yards mislabel marble and call it quartzite. Price: $5 The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. This is such a mess. You pay upfront, they do a crap job and no one cares. I called the manager and he reiterated the same false story that Joe told me. (linked below) If this tile is for your floor, the best bet is to grid out the floor with chalk lines, and keep to the grid. While real wood paneling weakens in the face of water, the water-proof wood lookalike porcelain tile used in this bathroom can withstand a high-moisture environment without swelling or warping. I asked him why I saw $0.89 advertised and was told, "Oh that's only if you are doing a project with 250+ square feet, and with a floor choice worth at least $1.50 per square foot." This has been a nightmare and I am wasting people's time and my money!!! In my humble opinion, that is fraud at best, and outright theft at worst. I looked at all my grout lines and I don't see any huge discrepancies. Stacked table with metal feet on top of desk that made huge scratches through the finish. I asked him if I could purchase the cases myself and just pay for install, and was told no. Sadly, I did not read the carpetprofessor website, which warns against big box stores like Home Depot for carpeting. In addition to going curtainless with glass walls, installing minimalist white marble tiles can make a cramped bathroom look larger than their footprint. Floor Designs from Home Depot. My home is 10 minutes from Home Depot, so I realized the tile guys didn't have time to offload 13 boxes of tile somewhere. I then insisted that he pull the video of the loading dock for that time period. Glazed Porcelain Floor and Wall Tile (14.53 sq. Sign up to receive our free weekly newsletter. I have tried talking with their customer service regarding this excessive amount and they just kick it back to the store where we purchased it. Their contractors do not fulfill their obligation to your purchase. Also pictured, the 6-by-24-inch dapple gray shower tiles from Marazzi can double as bathroom floor tiles for head-to-toe, back-to-nature beauty. Installers only spoke Spanish and left cigarette butts in the yard. They told us the color of the tiles was "close enough". I paid a friend to take me with his trailer to pick up my tile and it was a waste of his gas and his time. Rodney had nothing of value to say in response, was unwilling to change the quote. We asked for expedited shipping to the store for the flooring We offered to pay anything. The contractors Home Depot hired to install our carpet did a ton of mistakes apparently due to the "rush" to get it installed. He was professional and worked extremely hard. I wish we would have never left them in the house. The only other one we liked didn't have any bullnose, so we nixed it. (Vesale Stone, smoke color). We complained about the above issues and over the next month, had to arrange schedule to be home to meet Home Depot inspector, Shaw floor/milling inspector (since Home Depot didn't want to admit wrongdoing and blame it on the mill). We immediately cancelled the rest of the order and were hit with an almost $1000 restocking fee for wood we never got. Details at Rustic Tile and Stone; custom quotes available. I also tried to fight it with my credit card Chase. So I paid $35, asked for an evening measurement and paid. Find the perfect style and material for your backsplash focal point, Brick, stacked, mosaic and more get to know the most popular tile layouts and see which one is best for your room, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Top Tile Trends From the Coverings 2013 Show the Wood Look, Kitchen Counters: Tile, the Choice for Affordable Durability, Kitchen Sinks: Granite Composite Offers Superior Durability, Kitchen Confidential: 8 Options for Your Range Backsplash. Unsubscribe easily. (Even after I pointed out H.D. No reputable flooring company would treat a customer the way Home Depot does. I can't tell you how much I WOULD NOT RECOMMEND CARPET INSTALLATION. I really like the tile.
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