Ilias , was very quick and attentive . Regardless of the issue, the Ferryscanner team always aims to close customer inquiries within 24 hours. 1. My belief is that we can answer a lot of these frequently asked questions with our bot in the future. Subscribe and get the latest Ferryscanner offer! And that made for a time-consuming workflow. Learn how you can do this too. It collects basic information about the customer before they get in contact with one of our human agents. "As customer success supervisor, it's my job to make sure the team is fully equipped and trained to provide our customers with the best experience possible," says Alvertos. reserved. With our quick and simple ferry finder tool, finding a cheap last minute ferry ticket has never been easier. "But with some help of Trengo's customer success team, I set everything up fast. "Last year, without Trengo, we had to have our Facebook opened next to our customer contact platform to see if we had missed any comments or direct messages. Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes. Up To 50% Off W/ Ferryscanner Promo Code, Ferry Operators From Piraeus To Syros From 29.88, Ferry Tickets From Piraeus To Chania From 36.45, Ferry Tickets From Piraeus To Chania From 37.11, Helps People Find Affordable Ferry Tickets To Exciting Destinations, Browse Through These Ferry Vessels To Find The Ideal One For Your Trip, Ferryscanner Is An Online Search And Booking Engine, Ferry Tickets From Piraeus To Aegina From 8.44, Ferry Tickets From Piraeus To Heraklio From 28.35, Ferry Tickets From Piraeus To Aegina Tickets From 8.5, The Search And Booking Engine Helps Travellers See The World, Start The New Year With A Trip And Save 15% Or More, Save 15% On Local Breaks, Longer Trips, Or Anything In Between, Dreaming Of Your Next Destination? By labeling conversations, Ferryscanner is able to detect the most frequently asked questions during the summer months. And for us to be able to better manage those channels. (On Desktop), Audience composition can reveal a site's current market share across various audiences. Over the last three months, ferryscanner.com's global ranking has increased from 47,047 to 19,042. Currently, there are 5 publishers referring visitors. Now open your email box and confirm the address by clicking the window in the email Ferryscanner sent you. This helps them to improve their Flowbot, so that answering these questions can be automated in the future. All you have to do is open the email and copy the Ferryscanner promo code to be able to paste it into the cart at the end of the purchase. You just go to the Ferryscanner page and move down to the bottom. Most importantly, integrating the social media channels was both very difficult and very expensive. With Trengo, Ferryscanner's customer success team needs just one platform to manage all email, live chat, WhatsApp, Google's Business Messages, and Facebook. I was diagnosed with Corona 1 day before my trip. After registering in the ferryscanner.com, you can get the latest information of the brand in time. Keep up the good work!!! Admar Gonzaga, 440 Itacorubi - Florianpolis / SC 88034-000 - Brasil, 20, Oskar-von-Miller-Ring, 01-102, 80333 Munich, Otemachi Building 2F, 1-6-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004, Milton Gate - 7th Floor 60 Chiswell St, London EC1Y 4SA, Gulliver, 1a Sportyvna Square, 01023 Kyiv, Similarweb LTD 2022 All Rights Reserved. Support on a personal level with a fast approach. "Trengo offers us much more than I had ever imagined possible.". However, the service and the assistance was immediate and significant. "Overall, the use of Trengo has made for a much more structured and systematic high season," says Alvertos. Ready to discover high quality prospects? Website ranking helps evaluate the value of a business. The top social media networks directing traffic to ferryscanner.com are Facebook, Youtube, and Facebook Messenger. You also agree to receive information and offers relevant to our services via email and you may opt-out at any time. Great service. Welcome Aboard, Ferry Tickets From Piraeus To Heraklio From 32.73, Special Offer $750 Off Massimo T-Boss 550F EFI UTV, Purchase Joint Membership From 92 A Year, Up To 30% Off Amsterdam Wildlife Mini Cruises At DFDS Seaways, Big Savings On Men's Shoes Get Up To Half Offer On Select Designs. Feedback is key. find cheap ferry tickets for all destinations at ferryscanner.com. Therefore, we are constantly evolving and adding new aspects to our platform. ferryscanner.com's top competitor is ferryhopper.com. Join us for travel chat, hot deals and giveaways. How many employees does Ferryscanner have? The country sending the most traffic to ferryscanner.com is Greece. Booking a ferry has never been easier. Even though this summer has been the busiest ever, the team would still always manage to close inquiries way before the full day is up. Let us show you how our accurate B2B company and contact data can help you reach the right decision makers and close more deals. If you are looking to book in advance, or want to find last minute tickets, booking with Direct Ferries will help you to find the cheapest ferry at the best quality for you. Travel and Tourism > Other Travel and Tourism. Verify your website's traffic and engagement metrics by connecting to Google Analytics. There is no recent news or activity for this profile. But instead of having to call or walk over to each other's desks, they use Trengo's internal comments. Yes, you need. Once you reach the bottom of the page, you'll find a box that says "Subscribe to the Ferryscanner Newsletter." (On Desktop, Worldwide). I had to canel my tickets it was too easy to do.. Analyze competitors, Discover the digital marketing channels driving traffic to your website. 2022 www.offersao.com. Start your 14-day free trial today. It was very easy to do, especially with all the detailed video tutorials.". "We don't have a call center, so you can only reach us via these channels," says Alvertos. Since 2018, we have been working to simplify the ferry booking process, one passenger at a time. Try our Digital Marketing and Research solutions to discover deeper data including: Forecast industry changes, understand your audience and your competition, and grow your market share with Similarweb's Research Intelligence Solution. San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. The guidelines where clear and the confirmation as long as the online check-in were also very easy and time saving!And despite I had to cancel my booking due to the upcoming strike on 1 May 2022 , that is not Ferryscanner responsibility of course, the customer support was again excellent and very helpful and I was able to cancel my booking within 5 minutes! There are a total of 19 technologies from 8 different industries installed on ferryscanner.com. You have been added to the mailing list. If your promotional code in Ferryscanner is not available, please confirm whether it does not meet the usage rules, has been used once, has expired or is not case sensitive. Over all a great experience using Ferryscanner. An underutilized channel is "mail." They explained to me all the available options regarding my ferry booking and we chose the best option for us. Trengo's automation features such as the Flowbot and the quick replies already made this possible. Identify what technologies a website uses to craft the perfect sales pitch, and shorten the sales cycle with the SimilarWeb Sales Intelligence Solution. We are here to help you to find the cheapest ferry tickets on the best ferry route for you, by comparing over 3500 ferry routes and countless prices across the world. Although this year, there have been significantly fewer complaints about the lack of phone support. For reference, they used to receive this number of messages over the course of a week. Audience interests reveal key details on the browsing interests of ferryscanner.com's visitors. Direct Ferries is the worlds leading and most trusted ferry comparison website, with all the latest ferry sailings and prices available for you when you make your booking. Open tickets are valid for up to 12 months from booking date (see ticket conditions). Set up a Flowbot Look for opportunities to engage audiences through SoundCloud.com or other networks. To be more specific, Ferryscanner provides Promo Code for new customers upon the first shopping. Those are the words of Alvertos Iskinatzis, customer success supervisor at Ferryscanner, a Greece-based search and booking engine that helps people find affordable ferry tickets to exciting destinations all over the world. The largest age group of visitors are 25 - 34 year olds. Excellent! The making of a winning Sales organization: Challenges, trends and opportunities in 2022. This is the story of how it all happened. ", When customers contact Ferryscanner, they are first asked a couple of questions by a Flowbot. ferryscanner.com receives traffic from search (81.71%) and direct (14.03%). 16 East 34th Street, 15th Floor, New York, NY 10016, Derech Yitzhak Rabin 33, Givatayim, 5348303, Israel, 800 District Avenue, 1st Floor Burlington, MA 01803, 218 Northwest 24th Street33127, 3rd Floor offices 303 and318, 1900 Reston Metro Plaza 5th and 6th Floor, Reston, VA 20190, 600 California St, 12th Floor, 12-039 San Francisco, CA 94108, WeWork 50 Miller St, North Sydney, NSW 2060, Rua Jaceru, 225 - Vila Gertrudes, So Paulo - SP, 04705-000, Rod. Contact us at all the channels that you can connect in our inbox.Open our widget. Great work! Abel, Alexis was extremely helpful while I was cancelling my tickets. Ferryscanner is an online search and booking engine that helps people find affordable ferry tickets to exciting destinations all over the world. "This can be difficult for our more traditional customers. "The main reason we had to make the switch was that we wanted to offer our customer more channels to contact us. Since implementing Trengo at the beginning of 2021, Ferryscanner has been able to better manage all their communication channels, automate time-consuming parts of their workflow, and efficiently collaborate on answering customer questions. (On Desktop & Mobile, Worldwide). This isn't the first time booking by this site, but this time there was a problem during the payment of the reservation which has not yet been resolved with the bank. Yes. Are you ready to grow your business with excellent customer service? ferryscanner.com's traffic has increased by 64.17% compared to last month. Be the first to know! Develop the right messaging and formats to draw high converting traffic to your site and increase your Return on Advertising Spend (ROAS) with Similarweb's Digital Marketing Intelligence solution. Reveal any website's best performing ad creatives. But according to Alvertos, it had some major flaws. By simply tagging their colleague within a message thread, it's easier to have effective internal discussions with the right context. Dreaming of your next destination? 5 stars to their customer service specially to Alexis.Many thanks. "By adding labels to all our conversations, we were able to categorize everything by topic. Grow your traffic share per keyword and understand how SEO and PPC investments can be optimized with Similarweb's Digital Marketing Intelligence solution. Where is Ferryscanner headquarters located. In Trengo, you can easily create your own bot without any knowledge of coding. "Our most-used label was added to at least 35.000 conversations. We believe that's because we simply offer more and better options now. Because every promotional code of Ferryscanner will have an expiration date and be used once. By subscribing to the newsletter, you'll always be the first to hear about Ferryscanner offers, and you'll receive a preview of current Ferryscanner promo codes with expiration dates, applicable products, and discount amounts. Thanks a lo Ilias. Edit Lists Featuring This Company Section, Travel Companies With Fewer Than 1000 Employees (Top 10K). Trengo is free for Ukrainian companies and nonprofit organizations that offer support in the region. (On Desktop, Worldwide), Other Computers Electronics and Technology. Our team of experienced and passionate travel professionals is dedicated to helping your holiday happen without a hitch. You will receive a new email shortly with your Ferryscanner exclusive extra promo code. 8 Sales Pipeline Software to Turn Reps into Elite Sellers! ", Currently, Ferryscanner manages conversations via WhatsApp, Facebook Messenger, email, live chat, and Google's Business Messages in Trengo. Alvertos had no prior experience in setting up a platform like Trengo. thank you so much! 2. "That's why I was also responsible for setting up Trengo earlier this year.". ferryscanner.com's audience is 54.50% male and 45.50% female. These are the things Ferryscanner did to conquer the busy summer period with Trengo. Find opportunities for partner websites and sponsored content with Similarweb's Digital Marketing Intelligence Solution. (On Desktop, Worldwide). Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes. Find out what it's like onboard the ferries before you travel. In the near future, they're also planning on activating Instagram Messaging. Reveal your top competitors and find potential or emerging competitors. All Rights Reserved. (On Desktop, Worldwide), Currently, there are 14 websites receiving traffic from ferryscanner.com. Yes. ferryscanner.com's audience is interested in News & Media Publishers & greek. This gives our human agents time to manage more complicated issues.". Reveal how well a website meets visitor expectations and captures their interest. No credit card required. Very polite communication and very thorough explanations. We have up to 1 million ferry prices being checked daily, and we are always adding new operators and routes, so we can find you the best ferry experience. New customers will get the exclusive discounts for purchasing Ferryscanner products. Let us know what you think.Join our community. Its an amazing experience with ferryscanner. These are the website technologies, by industry, used on ferryscanner.com. Updated in August 2022. Analysis of the top publishers sending traffic to ferryscanner.com. Discover audience acquisition strategies and reveal insights on browsing behavior with Similarweb's Research Intelligence Solution. This took up a lot of my time," says Alvertos. During the summer, he and his 25 team members used Trengo to successfully manage over 1600 messages a day across five different communication channels. compare prices, ferry routes, choose a ferry company, and book your ferry tickets now! Like most sites, Ferryscanner also offers a Ferryscanner promo code for your purchase if you subscribe to the newsletter.
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