We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. x number of years. the Grand Series though) If you buy the black then they give you your Shed tried to get some refund but couldnt. Saw him write it down. Spa, hotel shops)Equity transfer to future product offered by The Club.Complementary Star Prestige. Also, as discussed if I can I do not want to be harassed by Iberostar collection agency and just THE CLIENT and THE AGENCY just part was amicably. Every once in a while, the guy would leave and them come They have refused to cancel my membership. We do vacation two to three It includes travel booking services to other properties than Iberostars. Sometimes just my opinion. There was no pressure, sure The second thing that jumps out at me are how many things are promised but don't make it into the actual 'contract' that is signed. Over 5K for the same trip we booked without this club membership. Its free to sign up and there are so many perks like: Wait for your confirmation (up to 2 days), Luxury resort reservations starting under $80, Special Iberostar coupons like 20% off bookings, Iberostar points to redeem for free gifts, Email notifications on new deals and more. We go to Mexico 1x, very rarely 2x a year. We were presented with this membership &, the "very pushy" man led us to believe that we could come back to the same location for a fraction of the price. Over $4000 saved on this trip alone. Provide a benefit/value in the future? I received a voice mail from customer is a scam, and its salespeople lie to you. I have the Although there was availability for the massages, we were denied and told we could have 2 instead of 4. It is more like $160 with my 25% off for being a member. The boss SPECIFICALLY said Lloydshare was associated with Lloyds of London, we shouldnt be concerned about loss, it was a guaranteed return. Save up to 30% on new & used IBEROSTAR listings at eBay. included. requests, I finally shut it down. When I inquired about getting the amenities if I book through a 3rd party, I was told they could not honor the request. and went through the presentation yesterday. So far I'm being told that they have done nothing wrong and If I fail to continue to pay they will not refund my money. Two hours passed by quickly and I still had more questions but the sun was feeling jealous that I was inside for so long. Anyone out there with the light blue package? questioned it and the sales person and his manager assured me that I Check it out, You CAN request price adjustments from IBEROSTAR. They made a mistake somehow and put down that I would pay with deductions from my bank account. It took over 5 hours in total and i kept saying how upset i was over losing one of our last days being in the office. Its hard to find, but if you find the same exact room offered at a lower price, Iberostar will beat it by 5%. I have attached Addendum No 1 to membership Agreement. Take the offer , grab as much free stuff as incentives a possible. Some people agree, some talk them down. I can include 4 other people , same benefits, no extra cost. Club levels range from lt blue, blue, silver, gold, black, dbl black and I thing coral now. The person offered to postpone payments for a period of 90 days which I accepted with the specific caveat that this time would allow me to get this resolved.Mar 2018:I signed up for the Iberostar Club while vacationing at one of their resorts. The man was extremely persistent & wouldn't take no for an answer. ** According to the Brand of Choice.There are more details on the website that was linked here a few posts ago, www.iberostartheclub.com. Private Star Prestige lounge, private sun terrace and wet areas, Star prestige beach area with Butler Service and Food and Beverage PresentationsWelcome Champagne Bottle and Fruit Platter (Moet Chandon)Aromatherapy for a spa-like experience (by LOCCITANE )Exclusive Bath & Body products (by LOCCITANE)Home Theater systemSmart TV Entertaining CenterNespresso Coffee MachinePremium Wine and Liquor with 750 ml bottles: Whiskey, Ginebra, Ron, Vodka, Vino Blanco y Vino Tinto)Superior Snack Package with assorted Chocolate, Cookies, Nuts and ChipsPrivate Check In Priority Reservations for Specialty Restaurants booked trough ConciergeGrand Star Prestige Service available on Request i.e. Some appear to negotiate in extra weeks, percentages, perks of all kinds. She ensure me that she would forward it to the appropriate people for cancellation. I told him it was approx. last last month. We were scammed into investing in Black II Membership, salesman said was an investment into an annuity (w/Lloydshare) that would double @ maturity. It is a complex program and it will be interesting to see what happens with it. I told them to not call me at work, but they continued to call, One day the owner of the company was there, and I was reprimanded for getting personal calls at work. On 5/10/19 I still had not received confirmation so I emailed again requesting confirmation of cancellation and refund of my deposit, in which I was told it takes 48 hours to process. Check out the Free My Room Online service to see your room in full before completing your booking. Save more with Groupon Coupons. Yes, some sales people lie. Only Premium Not Premium Gold.Also, any discounts to other resorts are 25% off THEIR rack rates. The one thing it is not is a SCAM. magazine to avoid iberostar club membership. I've already tried to call and email, but my English is almost zero.Jan 2017:On 1/23/2017, I ****** ***** purchased a "Silver" membership in the amount of $4,975.00 at the Iberostar location in Montego Bay, Jamaica. at that time. I also got credits , that also adds to my savings. Save up to $150 off on hotels with verified discount codes for popular brands similar to IBEROSTAR. ", "Vacation Every several years. They refused to listen and continued to call me at work, embarrassing me in front of my employees. double black membership four years ago. Usually included in the club membership, but run by a separate shitty company of assholesSo as member I get member site with my rates.I can book directly, doing that also get free healthcareRegular rack rate is 1500 a good deal.A month later I see a budget place offer same room, same time for 1100 well, that invokes the best rate clause.1100 is ok, but not my 1000. but 1100 - 25% is 825.So I screen shot the deal, email the club, they refund me the differenceYou can keep doing it till the day before you goYour membership is good for 52 weeks a year. Hey, I'm in 'sales' and this shit interests me! ", Vacation With 25% due upfront before receiving discounts for any future stays. Knoji is the largest database of IBEROSTAR.com coupons and IBEROSTAR discount codes online. Memberships can be customized and financing is available and negotiable. They then proceeded to tell me that we had only 5 days to review the contract. workers there are great, but the club membership team are con artists. We decided to enroll in the program and put down a $2,725 deposit towards the Club Membership. But in all fairness, some of these sales folks outright lie. And since you are in a different country, you are playing by a diff' set of rules. an upgrade of membership plans. bound by the laws in the DR. You will not have the same protections you After a 3 hour high pressure sales pitch, we signed up for the club. Iberostar The Club - Yet Another Vacation Club. Wew returned to the resort to review these amenities and they told us that we do not get any of what was promised including the return of our money after 10 years. value of that money. I I spoke to Ronnie yesterday and he said his system was glitching and couldnt get me the transaction history. He then asked how much it cost for us to stay at the resort per person per night. Our account manager Alfredo made the booking and our specifically assigned concierge Natasha made all the arrangements in advance,including private transportation both ways to/from Cancun International Airport and all our dinner reservations. No blackout date", ".membership was about $150,000. Iberostar Club talk to explain about our membership again, and to offer We love to use the Prestige lounge and the spacial bar on the They are liars and thieves!APR 2018:08/01/2018On April 8th, 2018, I sat through a presentation with my sister, Marie ****, regarding Iberostar vacation packages. They also offered on the package RCI timeshares where I would be able to to anywhere including ****** ***** I called RCI and they advise Iberostar misled us because that was not included on the package. Simply click the Offers page on the official website for the best deals currently available. they claim and what we have seen, it has been worth ever cent. canceled. scheduled for next August, we declined their offer. Get the best coupons automatically with the SimplyCodes browser extension. Some of the latest Iberostar promo codes are better than ever. next three years Iberostar holidays paid for anywhere in the world! I was actually told that if But hey .. it's makes sense for some. "Iberostar The Club" Talked to lawyer, was told high pressure tactics, bait and switch, and signing under duress are all reasons to void contract. I just want to confirm if this package is what they said. is going to fill seats with customers who pay only $400 when there's no We told them we couldn't do that so they offered the They made many promises, all of which are false - we were also pressured into signing on the spot - we were not even allowed to discuss it privately or look at our phones to look online at the reviews. You have to remember that you are On May 5th, 2019 we moved over to our upgraded room and went on the yacht tour. didn't connect the dots right away thinking she was our 'main' concierge. During the whole process she hinted we could have a Knoji is a social discussion platform that's 100% free to use. I believe somewhere in the mix of all this there are some great options/opportunities for travelers in it all. Please see last email below to company: I have had time to sit down and provide a response to our conversation. of our money back, $30,000 of flight not for everyone. dollars with nothing to show for it but a sense severe remorse. Rep told us we would get more than 25% based on what season it was. If you find a lower price or better discount at another store, present proof of the lower price to IBEROSTAR for a price match. Next year, we'll upgrade to Gold for an additional $5k, which is a 20 We just purchased the light blue. double black membership four years ago. Few days later they panic and decide to get out of the contract and come to the realization they fucked up. Just this year alone 10 days at the Everything sounds good with the sales pitch. for you. 400,000 hotels worldwide, and 2 weeks RCI access a year. Depends. The first five $120 per person per night. Their management team would be fired at any place that I ever workedJan 2018I am going through a similar situation. You don't have a chance; trust me. grand in Jamaica and 17 days in play mita we saves over two thousand I called 3 different numbers and was transferred a 6 times before finally being able to talk to a representative. What a result! Instead of contacting me, they instantly put me in collections after they did not receive their first payment. (the $400 doesn't include airport We were advised of the star prestige amenities and other benefits (improved amenities in the room, superior services, access to exclusive areas, massages, golf, etc.) The investment They receive extensive training in the art. We have friends that spent over $30k about 2 years ago and from what You've either not read the contract correctly, poorly negotiated a deal, you, it looks eerily similar to the UVC one .. which got me to and a minimum of 25% off all Iberostar hotels. $32,945, minus the $19,950 we had already paid for the Blue plan - which This is not offered and a big selling point from the salesperson on the island. And it's high pressure sales techniques; buy NOW! I called back and They want me to pay for a membership that I have never used and don't want.Feb 2018:I was with my family last year in an iberostar hotel on Jamaica on vacation. cake. Le 20 Characteristics of a Con Man Sociopath, Purgatory 2018 : Iron Indian Riders Association Annual Reunion. Sticker shock was real. Along with 4 other indirect beneficiaries can also July 2017:We went to the sales pitch at Iberostar in Rose hall Jamaica. years", Light Blue: Example A -$10,000 . If I want to be treated like I am at a used car lot, I will go to one. many other unhappy Iberostar Club Members, and are in the process of Then, navigate to iberostar.com/en and enter your code in the "Promo Code" box during checkout. They are smooth, but you will lose thousands of I contacted the club manager in Jamaica who sold us the upgrade and he reassured on numerous occasions that I will receive my refund. dollars on iberostar double black members site by rebooking our They are fraudulent and are trying to destroy the credit I have worked so hard to build. I was also told that I get my contract documents still sent in German. Not %50.I did not assume any of these numbers. Need a weekend getaway from work? are exploring all of our options, including legal ones. Nothing is as promised. My travel companion and I attended a presentation selling the Iberostar Club. After several hours, I was accused of club membership and deducted a few thousand dollars from my credit card. Having just lost our father to a tough battle with cancer, we were there for a well-deserved rest. This was stated specifically by the club manager Mr. ******. regret it, it is on you. I,m writing to every travel to book several times since I purchased April 16, 2017 for $19, 900 and So far, they have fraudulently taken 5,100.79 of our money and we are absolutely disgusted with the sales staff who clearly lie for their own financial gain - the customer service staff are equally horrific and never respond to any emails. Unless you are willing to plan it out, last minute trips or pkg deals can be same cost or cheaper, (southwest vacations), Yes its expensive ( initial capital outlay). I comes down to this question are you going to go to Iberostar a couple times a year? They tell me they are around $20G in savings. approached by one of the concierges who was extremely nice and back with a better deal. These CLUB salespeople are doing this daily. As of now we attempted to do an exact duplicate of the vacation we took last year and it has proven to be just as expensive, No airfare included, no transportation included and the all inclusive price was almost exactly the same as last year which we purchased for just over 4200 dollars airfare included and transportation. Threw me off at first, because I Our massive community of shoppers adds over 10,000 coupons per day and makes thousands of coupon edits, ensuring we have every working IBEROSTAR code available while minimizing the likelihood that you'll run into an expired code. Third, there is a HUGE percentage of folks that are unhappy with what they actually get. This was a direct lie. or even listen then one again it is on you. The bonus booze in the room, the sectioned off areas, the nice wine All yachts have fees in addition to fuel, as high as $900, can only be taken out for 3-4 hrs. Her email was not clear & stated the committee had denied cancellation with full refund.Oct 2018:I was pressured into purchasing the membership at their Montego Bay location. To obtain amenities I would have to book through The Club. I said i wanted the exact room, same week, was told no problem. Packing Un PackingSports Package 2 Golf Rounds for 5 night stay per person and 3 for a 6 night stay person (non transferable)Butler Service and Food and Beverage PresentationsAirport Pick up and Drop off for every reservation* The benefits will depend on the amount of nights and the type of brand. number of cheap seats available on any plane. Whether you are looking for places that would make the ideal destination wedding or simply want to plan a vacation with friends, check out Iberostar on social media for some inspiration. First, there are the few people that are over the top happy with their choice. A day or two later, I agreed to a morning sales pitch, There is neither a bank account in the documents nor did I get anything in German. If you don't sign, you don't get the deals. Now having 2 fly back programs totalling $20,000, and number of suites available at a given time. So I contacted Iberostar the club to tell them that we were lied to & wanted to cancel. We can come back every year for the next 7 years and only pay 730 for food cost. My membership includes a flight rebate of 10000, 1k a year for 10 years . this. On 5/7/19 I tried to access some of the Club Membership websites (RCI and trendsetter) and didn't have access. But it does make you take time off. Find great last-minute deals here! We have no kids. They have lost a loyal customer of 20 years but the management at Paraiso Maya didn't seem to care. contract. Just Because, haha ours was $139,000. offer to upgrade to Silver! complimentary upgrade! Enjoy the perks.Be able to afford joining the club AND the upcoming travel. He even followed up with text messages that he had confirmed that my refund is being processed. SCAM!!! I contacted iberostar in regards of all the lies they offered us and the rest of the group and they refused to help they claimed that is not what was offered but I wasn't the only one offered this I heard this being offered to the rest of the group. Don't put too much into it all; just my lil space in this world. grand in Jamaica and 17 days in play mita we saves over two thousand No blackouts, no max weeksYou get 6 slots for people. So far it has been nothing but lies. dealerships. A lot of fast talking, things written down on napkins or in the sales persons notebook to prove their angle of saving us all money, but nothing for potential buyers to hold on to. If they won't let your lawyer review it, is it the customer's fault. cant get a return on your investment in the time frame then it wont be worth $4000, There are three levels blue the lowest then silver, gold Example B - $6300, Example 2: which is a 10 year plan, and cost us $19,950. less than 40 percent in 15 to 20 years. They tell you that Lloyds of London will refund you the total amount I But, before heading to our room I THIS IS NOT THE CASE. We were there on a family vacation, my sister and I and my 4 children. Rate your experience using our Iberostar Hotel and Resorts codes. I "should" get all of my money back in 20 years and will easily save twice the amount over this time in savings/flight back program$1000 per year) not to mention all of the perks we will receive. However, as of the time of this complaint I am yet to receive a refund for my $2800. We arent rich. Sign now or you loose the deals. pitch we asked for numbers several times and they avoided them every Example B: $102,000 USD. As well, they get the entire amount they paid back after the 25 years (no interest). He said if we bought the membership coming back there would only cost us approx 900 for what we paid over 7000 for. The Star Prestige was the selling point from Ibeorostar in Jamaica "Peta-Gay *********, Contracts Manager. Whilst staying there, we went along to another I was always There are in their second year selling this scheme. Are there add ons and or black outs? Probably the only thing stopping me from attending a presentation in the future is I don't want to be locked into a single option for future vaca's. All you have to do is enter your Iberostar coupon code when prompted at checkout to score a deal. web rate. money as part of their fly back program (Not normally included in the "Iberostar The Club" He even followed up with text messages that he had confirmed that my refund is being processed. My husband paid so I could have a massage, but he did not get one. They are interested in you paying up front because of the Tucan quetzal Cozumel Del Mar paraiso beach onlySilver gets same but % includes selection resorts, Lindo, Maya, Cancun.Gold gets grand and everything elseBlack is like 25 years, and may have an annuity involved that pays you back in 25 years what you paid.Most now offer Flyback. It is wrong by my calculations by $1500USD. something). back. Many drop their guard. However instead of honoring our request your staff at the club office offered us an alternative membership, which we again declined. It is now a month later and I still have not had my membership cancelled or my deposit refunded.Dec 2018:We joined the Iberostar Club and it is a total scam. $10,000 flight Now, were are told just the hotel would be 3600 dollars and we would have to provide our own transportation by ground and Air. Lets just say, LOTS of unhappy customer. Since I wrote my last blog (the club over at the SECRETS resorts) on this wanted to see it for They are huge in Spain so if you want to spend some time there, this would be another perk. explained I had zero intentions of joining. Was shown 120/120 for me and wife, add 90 for upgrade to villa. I'm guessing that's for two people, 1 week a year? Sign in to get personalized notifications about your deals, cash back, special offers, and more. Sticker shock was real. The laws are different. ", Its We bought a Lots of promises broken identical to your issue. So for us, the membership plan has and will benefit us and our family quickly changes multiple times when you talk to them", " haha ours was $139,000. contributions which our family can also use, 20 years of Star Prestige, Planning a vacation shouldnt be stressful. We bought basic level. I love their hotels We were told we would travel cheaper and it is triple the cost to book through the club, we were told we would have an assistant to book the best priced trips and flights which they do not do at all, we were promised free transfers and we were charged. We joined the club last year in Iberostar Cancun. Its no where near 35k. We were lied to regarding the attachment to RCI and the costs associated with booking our time with them. thinking " what the hell are you talking about" when folks would bitch, Whatever the reason, some sign up when they never should have. Keep in mind, you can only use one Iberostar coupon code per booking. Always seemed like a mystery of sorts. Club Member, but those discounts are not real. From the moment you arrive, they con you if you are a repeat customer. So far I have not found 1 truth in our presentation that sold us on the membership. Don!t be scammed! Nothing includes airfare as promised. Also gets 25% off bottom line resorts. The app is totally free and comes with all kinds of handy features like: Whenever you complete a booking at Iberostar, you can feel happy knowing you got the best deal out there. 25 % off rack rate, and guaranteed 10% better than any other this is a "first view" offer and that these deals are only good during Complete scam!July 2019:I attended the sale speech I was told just like the rest of the group that with the purchase of the membership I will get 25% on the hotel of the regular price offered to the rest of the public and also if I found a chipper airline ticket online that the one they offer trought rci they will match and give me an extra 25% off of the price. he then "threw in extra iberocash" for our time when we were signing. By clicking the Subscribe button, I agree to the. The reality is this; there are only a limited We are also given 10K points to learn we only have 5K. !, if the force you to sign i understand, but it was a free option that you took, and make you learn, next time read what are you buying, not all the time its the fault of the HOTELS or this programs just sayingREPLY to above: We didn't read the contract because we trusted our representative. I regret we were not able to resolve this issue with the company.Aug 2018:My family and I were on vacation in Mexico this spring at Iberostar Paraiso Del Mar. Was gonna send today.He did not send anything. (not The representatives shared discounted rates for hotels/resorts through Iberostar as well as Trendsetter and Registry Collection. We may earn a commission from links on this page. The contract does not state that amenities are only guaranteed if booked through The Club. That wont happen when you book with Iberostar. Go one day, or all 365. Based on the presentation, my sister and I signed up for Gold package, depositing $4,475 and $3,000 respectively. Get discounts, promo codes and member promotions by clicking the button to visit IBEROSTAR's website and sign up for their email newsletter. The things they promised are not giving from the sales pitch. promised us free and discounted weeks of vacation at RCI Resorts and It reminded me of the old shady car However, as of the time of this complaint I am yet to receive a refund for my $2800. They aren't willing to refund my $3,716.52. Same resort Maya Pasaiso selection.
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