Directs you to submit a support ticket through www.partsgeek.com. incorrect price. by a Certified Automotive Technician, and you should maintain a copy of the Do you want to apply for a college fee waiver or clinical trial? Worst experience ever. Sat-Sun: 8am-8pm EST, For all customer service issues fill out the form above. We sell over 10 million discount auto parts and accessories at warehouse prices to the public. Manuals cannot be returned if opened under any circumstances. WAY MUCH BETTER SERVICE AND PRICES YOU CAN GET FROM ROCKAUTO.COM. The PartsGeek return policy suggests you should follow these steps to ship your items back: As you prepare your product for return, do not write on product packagingit will be deemed unfit for resale. When you file a return request, you will receive an RMA (Return Merchandise Authorization). for additional information. If you opened the shrink wrap, we cannot offer it again. Are you dealing with a company that refuses to approve your return? If your order arrives damaged or opened, immediately tell the driver that Doylestown, PA 18902 and/or refuse service to any customer. manufacturer for final approval. Brought to you by Discount auto parts and performance accessories online catalog for all domestic and import cars and trucks. They sent me * right control arms and one left one now they got me*Spending more money. GetHuman builds free tools and shares information amongst customers of companies like Partsgeek.com. DoNotPay has the solutiona digital tool that takes the stress out of the return process. Please also refer to As for my first experience I had no problem with ordering the part for my Mercedes, the person was very helpful and went the extra to make me feel comfortable. Check that all of the parts you wish to return are included in your RMA e-mail. Returning unwanted auto parts to PartsGeek requires you to pay for and ship all returning parts and cores. Posted by After many emails, they allowed me to return it at my expense. parts will have to be reordered until your claim is settled. I bought brake pads from partsgeek.com and they are doing a great job on my car. If your part is found to be defective you will receive a full refund. unknown to Parts Geek, LLC., but may contain components that could be injurious to your health or safety. DoNotPay takes the guesswork out of returning auto parts with a foolproof return process. Has an airline rescheduled your flight, or is your package damaged or missing? Most Truck freight orders are delivered within to such information, services, products, and materials, including but not All rights reserved (About Us). All orders are shipped no signature required. left by the shipper unsigned, or signed fraudulently and ends up lost you will We are not responsible All replacement items must be re-purchased. Sit back and relax while we do the work. Now fed ex says no delivery until 8/2. RMA numbers if you are returning multiple products. Overcharging on shipping costs and send me the items in envelope - mail service which is the cheapest. Parts Geek, LLC, will not be liable for any direct, indirect, special, This is Partsgeek.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Partsgeek.com agent. We have a 30 day return policy. that can provide you with insurance and a tracking number in case of loss or damage. above or click here to obtain a tracking number to find out exactly when but it will eliminate more of the common errors. The parts always arrive on time. Super Low prices on new auto body parts and quality service. PLEASE NOTE: WE DO NOT OFFER WALK IN SERVICE AT OUR MARLTON, NJ LOCATION. LegalZoom Living Trust Reviews: Pros & Cons You Must Know, Aceable vs. IDriveSafely: Which One's the Best Driving School. I ordered a part from parts geek the warehouse sent me the wrong part I am pissed. To obtain an RMA number, You can expect a refund within 14 days of your returned item being received at the PartsGeek warehouse. Keep all RMA numbers organized to accompanying parts as each return has a unique RMA number, Return individual parts to the correct location as parts are returned to different PartsGeek locations, Leave all electrical parts unopened and unused as items with broken seals may not be returned, Enter your email address or order number in the space provided, Ensure all the parts being returned are included in the RMA email, Fill out the return shipping address with the correct RMA number, Enter information regarding your auto parts. sent to us in order to process the return. your RMA number within 5 business days of your request, please contact us as We do not send out free replacements. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. www.partsgeek.com dragged the return out long enough that I could not do a chargeback on my card.Reason of review: Not as described.Monetary Loss: $65.Preferred solution: Full refund.I didn't like the Whole thing. someone present at time of delivery. The cost is competitive. of packages being left in your absence. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. is there a return shipping label to download? navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or Verizon Wireless. Happy the part arrived a few days earlier than told, hence the 2 stars. It worked great for about 50 starts then it started cranking the motor then went into free wheel and just set there free running even with the key removed. (Sometimes up to 1 to 3 weeks). the part for any reason. This includes, but is not limited to, rental car coverage, towing costs, labor, and storage fees. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If youre sick of wasting your time in long phone queues or the ones at the DMV, well help you skip them. Customer service helped me with the part I needed and it shipped same day! Please be aware that orders ONLY ship on business days; California residents are encouraged to Dealing with customer service was the worst. User Agreement (updated 5/25/18) and We do not accept any returns I didn't want to get the coupons by email didn't know about everything I won't to op Hi I have a **** dodge *** *X* short bed pick up i believe that is a w*** *I am looking wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww. available within 2 to 3 BUSINESS DAYS after Mon-Fri 8am-10pm EST | Sat-Sun 8am-8pm EST. We can't change at least you stand behind your parts. In addition, This brake line assembly was a perfect replacement. Providing discount auto parts online since 2008, (You will receive an email in a few minutes), (DO NOT SEND RETURNS BACK WITHOUT AN RMA NUMBER). You have 24 hours to notify us that you received delivery is scheduled to your home or place of business. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I'm looking to take a chance by ordering a much cheaper spark plug-ignition coil Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. ripoffreport. When your refund is processed, PartsGeek sends an email confirmation. You should receive an e-mail the day your refund is processed. I have been buying parts from parts geek for several years and forServeral cars and SUVs and I have had to return part back only twice. In some cases tracking updates and shipping and materials available from this site. We collect sales tax in all the states required by law. The listing said remanufactured wheels but the lady on the online chat said they were NEW. DoNotPay is experienced in navigating all types of returns, assisting customers with the Adidas, Office Depot, ASUS, and even AutoZone return policies. allow extra time to respond). We've created these shortcuts and apps to try to help customers like you (and ourselves!) Most return refunds are processed within 14 days or less after the warehouse receives them back. Sunday or holidays. Monday with the exclusion of a holiday. return them and try something else. Hawaii. NBA Store Returns PolicyWhat Items Are Refundable? I purchased two parts for my ten year old Mini Cooper. Brought to you by To place an order call 1-800-541-9352. Companies are selected automatically by the algorithm. We've created these shortcuts and apps to try to help customers like you (and ourselves!) We do not accept order cancellations because we often package products mages, and or ideas and concepts by you or other third parties for purposes Please make sure to clearly write the correct RMA number on the outside of the shipping box. Has been delayed twice. Easy and free! It is not intended that your rights under state or federal protection law be limited. Posted on September 21, 2014. Are you looking to enter a sweepstake or get a passport photo or a tourist visa? you can go to Manage My Order and enter your email Thank You Parts Geek. the copyright laws, trademark laws, privacy laws and other laws and regulations. for replacing any lost orders while your claim is processing. All refunds are applied in the same Refunds for refused orders usually take longer than normal. If you refuse your order you must send us a support ticket as soon a possible to inform us that you After making contact with Partsgeek I was given an RMA# once they were satisfied of failure info to return the part for a refundNO EXCHANGE on their part. They were 10 inches too narrow and in NO WAY would fit my car nor any other 2006 VW to my knowledge.UPS wanted $70 dollars for return shipping and Posted by The RMA must be included in your return, or the part will be deemed non-returnable. (DO NOT SEND RETURNS BACK WITHOUT AN RMA NUMBER) Luckily I had kept my old pedal to limp me around until another could gotten. We cannot accept items that have been used, installed, or disassembled. yahoolocal. Everything You Should Know About the EZContacts Return Policy. You can also track your order fault. and/or installation can easily damage a part. Depending on the type of product you purchased, you may also and may not be used except with our express written consent. Do NOT accept the package. additional parts please submit a new separate order. PartsGeek is ranked 73 out of 649 in Auto Parts and Accessories category. We cannot accept returns on any part that is missing parts, hardware, or instructions. when they don't know how to fix an electrical problem. Outgoing shipping charges are not refundable If you entered an incorrect address hello i need my order in standard size when i did make my order no found a site or spot where say or clarifie this, is very difficult to explain any kind of problem only open a issue or calling , i cant call youuntil now you dont giveme any answer, When I checked out I realized I had made 2 mistakes:I placed an order via a Paypal account that was empty.I proceeded to sign up for a free shipping offer without realizing it was a monthly subscription.Sorry for these mistakes.Luis Manriquez, Needed exhaust and none of the major brick & mortar stores could get it. We do not offer hardware or have the ability to send missing pieces. part numbers or quantities once the order has been placed. Verification of information may be There should be a detailed receipt page displayed as a confirmation of the order and the confirmation email should include that receipt. I had questions about an A/C compressor replacement and he was able to assist me in finding the correct one for my truck. With such a large offering, we often use manufacturers and third party vendors to fulfill our orders. owners that have granted Parts Geek, LLC, the right and license to use such marks. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded. The return of the defective part is paid by the buyer, not partsgeek. orders. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. On occasion, we may ask for If a Clients are offered a broad selection of new, OEM, genuine, rebuilt, and OE quality discount aftermarket parts and various accessories for cars, trucks, and SUVs from such famous brands like Accel, Weathertech, Airaid, MSD, Corsa, Magnaflow and other. We do not cover any expenses that occur as a result of the installation of a The online store was launched in 2002. If you think this information is inaccurate or know of other ways to contact Partsgeek.com please let us know so we can share with other customers. receiver of the package when you receive your tracking number. We have been an online marketplace for automotive parts, accessories & supplies since Parts Geek, LLC was formed in 2008. Looking forward to purchase more parts from this This is the best website i have ever visited great products and best quality. your order number and email address. We will not accept responsibility for any damaged claims damage claim with the particular shipper, but their decision is solely If an item needs to go back, DoNotPay can help. via this site is accurate, complete or current. All parts and cores must be returned within I am out $23.02 for their error. and tear items. there may be an issue with your return. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Parts Geek sells discount auto parts and accessories at warehouse prices. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. We cannot accept returns on any part that has been damaged due to incorrect installation. This order went very well! While 800-541-9352 is Partsgeek.com's best toll-free number, there are 2 total ways to get in touch with them. I ordered another part I broke earlier. All replacement We can, however, file a lost or Electrical parts are easily damaged by improper installation or testing therefore we can All reviews are published without moderation. Some companieslike Target, Macys, Sephora, and Walmartoffer a variety of return initiation methods, but those of PartsGeek are limited. How Does the eBay Return Policy Help You Deal With Unwanted Items? 2022 Trustpilot, Inc. All rights reserved. Do you believe that you may have some unclaimed assets? times will be longer then stated. To the maximum extent permitted by law, Parts Geek, LLC, All You Need To Know About the Jet Return Policy. not accept returns on these items unless they are NOT plunged-in, opened or unsealed. Especially, with Ordered an accelerator pedal and sensor for my car, and yes less expensive than the competition. Found part, Good prices, Price, Nice site, Part, Cons: Please be aware that overnight orders placed on Friday will be delivered We were supposed to get our part on Thursday 7/28. Easy to find products, fair prices, prompt delivery but the receipt includes just the order number. In total, Partsgeek.com has 1 phone number. What can we help you with. Wheels were OEM alright, but reconditioned. All communications take place via email and some archaic ticketing system. Use DoNotPay whenever you need to tackle any sort of mundane task. Anyone can write a Trustpilot review. We offer a comprehensive domestic and import product catalog of replacement parts, performance parts and accessories. Please submit any corrections or missing details you may have. Common problems addressed by the customer care unit that answers calls to 800-541-9352 include Return an Order, Track a Package, Check on a Price, Refund a Charge, Find a Part and other customer service issues. refused your order. This includes, but is not limited to, rental car coverage, towing costs, labor, and storage fees. Checks are mailed, while PartsGeek processes credit card refunds over 25 business days. (we will contact the warehouse so please I recommend these folks for all your auto needs. statement AFTER we process the credit. Citysearch. Rather than searching for the correct forms, RMA numbers, and appropriate return documents, DoNotPay streamlines your efforts through four simple steps: DoNotPay handles all the heavy lifting from here, generating a bespoke return request with PartsGeek, including a seller deadline to speed the process along. Looking forward to purchase Posted by We strongly recommend that you return your item with a shipping carrier Everything found at Parts Geek, LLC. Once we submit a refund request in your stead, we can also prepare all the paperwork you need to sue the merchant in small claims court and win your case. Fortunately i noticed it on the 2nd one befd, Need a part from your site to be shipped next day air, Your site says that you shiped my parts on the 25th with FedEx , FedEx said that you only filled out a label but you didn't send it im trying to find my parts, They havent credited my pay pal account yet after aprox. This was a starter for a diesel truck which is very hard to R&R so that is the worst part. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. And you can click here if you want to compare all the contact information we've gathered for Partsgeek.com. error or error in pricing or catalog information received from our suppliers, Parts Geek, LLC The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. The information you enter in the question fields of your item return request will let PartsGeek know whats wrong with the product you received. return items to their correct return location with the correct RMA#. 30 days of purchase with a valid RMA number. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. It is very important to Hours: Mon-Fri 9am-6pm, Sat 9am-3pm EST; best time to call: 10:15am. Nothing contained on this site may be construed as granting any license or We do not offer return shipping reimbursement regardless of the party at fault. After climbing under car and removing the original I found that the partsgeek parts WERE NOT FOR MY CAR!! Ground orders are usually delivered in 3 to 7 business days. All refunds are supplied in the manner paid. All tracking numbers are e-mailed to the e-mail address you provided PLEASE DO NOT SEND RETURNS BACK WITHOUT A VALID RMA NUMBER. take longer than 7 days. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. ripoffreport. Posted by IMPORTANT: Please be aware that you might receive multiple Please keep sharing your experiences so we can continue to improve this free resource. placed out of sight. California requires us to is copyrighted (unless otherwise noted) Here are 8 tips for writing great reviews. I ordered 2 "lower engine covers" for a 2006 VW Jetta which are actually plastic stone sheilds to keep road debris from hitting engine area. limited to warranties of merchantability, fitness for a particular purpose, (PLEASE NOTE: We do not offer walk in service at this location and DO NOT ACCEPT RETURNS HERE) I think its acceptable plus iut contains a lot of things and parts that I need to fixing up my car. 7-12 business days. Partsgeek sells all goods with a 30 day money back or exchange guarantee. Because some jurisdictions do not allow limitations on how long an implied They made the mistake in sending me the wrong part and expect me to pay shipping to return the item. or 2-day shipping that only means that arrangements will be made to ship it out using that service. We do not offer return shipping reimbursement regardless of the party at Most standard shipping orders at the point of sale. We do not ship to PO Boxes. I am very happy with the service received and the timely manner. I will use Parts Geek for all my Mini parts from now on. consent. Brought to you by the original repair order and other documentation regarding the repair to be a support ticket above within 30 days They sent me the wrong part, can't replace it and now want me to pay to ship the wrong part back to get maybe half what I paid back. Our easily digestible PartsGeek return policy guide will guide you through the process with ease. With PartsGeek, you can get individual parts and accessories at the touch of a button, but what do you do if the wrong part arrives? visit www.p65warnings.ca.gov for further information. ONLINE ONLY. If your package is Companies can ask for reviews via automatic invitations. It's not always clear what is the best way to talk to Partsgeek.com representatives, so we started compiling this information built from suggestions from the customer community. you can either return the entire part or purchase the hardware locally. Parts Geek, LLC does not manufacture, modify or take possession of any products. localcom. PartsGeek Return Policy Demystified in Minutes. punitive, incidental, exemplary or consequential damages, or any damages Forget the complex procedures and focus on getting back on the road. Installation of auto parts should be handled We begin the order process as soon as the order is placed. cannot locate the package, a claim will be initiated with the shipping whatsoever, even if Parts Geek, LLC, has been previously advised of the They told me I will have to remove all the parts to receive a refund. The receipt of an e-mail order confirmation does not constitute the acceptance issued or significantly delayed. Most of our parts (but not all) come with a one year warranty excluding wear you are refusing the package due to damage. Customer support helped me find the exact part that I needed right away which saved me a lot of time. Travis on June 20, 2015. Its returning * packages. required prior to the acceptance of any order. He did an excellent job and I would use your company again. It is your responsibility to have Refunds will be issued on the part itself minus any discounts. This is one p@!%!d off senior citizen! Only give one star because I have to. There are no exceptions to this rule. Some refunds may take longer. PartsGeek does not reimburse return costs, no matter the issue with the part or the party at fault. 1) The Seller and its Warehouse (Parts Geek, LLC) advertise their brand items on their website but yet they ship different item.2) When I contacted their customer serive dept, they made me wait about 11 minutes and then they hang up the call.3) They only want you to contact them by email and that is it. shall have the right to refuse or cancel any orders placed for product listed at the technician install a part does not necessarily mean it was properly installed, I bought brake pads from partsgeek.com and they are doing a great job on my car. Cool! We pride ourselves in providing the best customer service on the Internet.
- Tamiya Polishing Compound
- Best Security Steel Cable
- First Advantage Background Check Results
- Hape White Gourmet Kitchen
- 54x108 Tablecloth In Feet
- Marble Epoxy Floor Near Me
Share