1.- How long is the tour to Tulum, Coba, and Cenote? We have put together a list of things that yoy may need during this excursion, so things we feel are more necessary than others, but take a look at the list and bring what you feel you may need to enjoy the day with us. Most travelers can partecipate. We also have a bad weather policy, if it is raining really hard and you determine that it will be like this all day, you can cancel with 100% refund. yes we will just apply the exchange rate for the day. Was able to see a lot, didnt get to see the Cob ruins, but got to go see playa del Carmen! We also loved the included lunch with our trip. Juan was exceptional with his knowledge and guidance. Our coba tour with Absolute was again so amazing. Thank you for sharing your amazing experience, your satisfaction is the most important for us. Mundo was a great concierge for my pick-up. We are the direct providers of the excursions which eliminates any middle man, or salesperson who may be selling only to gain a commission. Please note, infants must sit on parent/guardian's laps. Manuel and Carlos were terrific guides. Tour Coba, a once-thriving Maya village deep in the rain forest. Our tour guide Claire and driver met us early and they took care of every detail, we just had to relax and enjoy the day. The tour ended at a delicious authentic lunch spot! Our tours are scheduled at the best hours to avoid high traffic and heat on the sites. It is advisable to reserve for a specific day to guarantee your spot on the transportation. High quality snorkeling gear We got to the ruins before everyone else did which really allowed us to appreciate our surroundings. In addition, learn about the extraction of the distinctly-flavored Mayan honey and the elaboration of Mayan chewing gum. It was amazing! Thank you very much for the advice, it is important to bring snacks because the road is somewhat long. Cool drinks in the van (waters, soda, beer) Also you only get 1 hour and 20 mins total at Coba. We decided to rent private shuttle because our party was large, best decision ever. Thank you so much for taking the time to leave us this amazing review.and we agree, Edmundo is truly a gem to have on our team! At Coba ruins you have to bike up the path, which again is not made clear in the description. Total review count and overall rating based on Viator and Tripadvisor reviews, Good trip but Coba Ruins no longer an option. We had such a great time with Hector on our day trip to Coba and two cenotes. Super awesome! We only need your confirmation number and name, Yes, comfortable transportation is included. It is recommended that you bring a swimsuit, towel, sunscreen and sunglasses, Travelers should have a moderate physical fitness level, This tour/activity will have a maximum of 30 travelers. Mario was extremely knowledgeable about the sites and their histories. Tour was too long for the activity and didnt even include Coba. Our tour guide Edmundo was knowledgeable about all aspects of the Runs and the Mayan cultures and traditions. I highly recommended Absolute Adventures! We were given options for cenotes and picked ones that fit the experience we wanted. 7.- Can I transfer my ticket to another person? We do recommend bringing the voucher with you as it contains helpful maps and directions to the meeting point. We are the direct provider, so that leaves out any sales person working for commission. Unfortunately no, there are hardly any garbage bins, as they do not want anything brought in that would create garbage in the area. We have a reputation to withhold and nowadays with social networks it is very easy to get a bad reputation, we take great care of our image and we will never sell you something that we are not sure that we can fulfill. Snorkeling equipment was provided. Confirmation will be received at time of booking. All our family members had a blast: from pick-up to drop-off, Juan was professional and friendly. Prepare yourself for a full day of new experiences. You can pay with pesos, dollars or euros. Very informative as well as entertaining. We were the first ones to climb up the Mayan ruin and got to enjoy the spectacular view without a ton of people around! Overall it was well worth it. The Coba and cenote tour with Juan was great ! There is an area to change at the cenotes, so you dont have to wear your bathing suit all day. 6.- What time are customer service operators available? We have the best prices on the market with good quality. Thank you very much for your feedback, we will verify and take action on the logistics and we are reviewing the itinerary as well we are really shaming that the experience was not what you expect. Lunch is served at 3:00 PM, which was not feasible for the elderly in our group. We have all forms of payment available, but if you are not comfortable paying ahead of time you can pay in cash the day of the excursion. Please reach out to amin@cancunvacationexperts.com with any further comments or suggestions you wish to share. All vehicles have air conditioning and professional drivers, In the comfort of your hotel as long as we know the address and it is on our predetermined route. Ages 3-9 years old are considered children and the price is $50 usd, Older than 9 years old is considered an adult and prices are $65 usd per person. Youll get the chance to. It was a great time and worth the money ! You also have the option to pay at the time of the tour (restrictions apply). From start to finish, we knew we were in good hands, had some good conversations and laughs, learned a lot and went home happy and tired!! You can contact us by phone, send a text message, WhatsApp or email. Online bookings can be prepaid via PayPal, MasterCard, Visa or American Express. we didn't understand . There is about a 10 minute walk from the parking lot to the entrance of the ruins in Tulum, Anyone under the age of 18 must be accompanied by an adult, Tripods and special video equipment is prohibited in the ruins. Enjoy Yucatanean specialties at a buffet lunch and round-trip transportation from your Cancun hotel. He went above and beyond to give us a wonderful trip. It is not permitted to bring food into Tulum or Coba. This trip was amazing. So glad you enjoy the experience and had a good day. Omar was prompt and friendly. From Thank you for sharing your experience it will be a long day, but it is worth it, both histoarcheological sides history are amazing. You will visit 3 fantastic places Tulum, Coba and the cenote. I guess my only real complaint was the time on the road and the long day. You can present this to your guide on the day of your tour either on a mobile device, or print it out. We were so happy to do it with a limited number of visitors at the time. 3.- The price seems very low, whats the trick? Absolutely amazing .. guide was the best. This will depend on the location of your hotel if it is in Cancun or Playa del Carmen but normally this tour takes between 10-11 hours. 8.- Can we bring food into the archeological area? Overall very disappointing. They personalized our trip so we were able to have the very best day. If you decide to make the trek, plan a slow day after with a late start. The company is very responsive and is super helpful assisting me to choose the right tour. Yes, you will have free time that you can use to go swimming at the cenote. Claire our guide provided us with wet suites and life jackets (we brought our own snorkels but she will provide everything needed). Highly highly recommend!! Getting to know the Mayan history and bike through the jungle was the best part. We ended with a late lunch of real Mexican food which was well earned and delicious. There is no other company that offers you all of these flexible options. This full-day tour is a fantastic way to experience the ancient Mayan ruins so prevalent in Mexico - youll visit two different sites, get the chance to jump into a cenote and enjoy a delicious lunch. We looked out and there was no shuttle on the lobby ramp. Be weary of booking this excursion. Once you board the bus the guides will request payment. My 15 yr old said it was the best tour hes ever been on. Spend a full day exploring incredible ancient Mayan ruins - with pick up. The first meet up spot is through a very rundown area with very uneven pavement. I cant recommend the experience highly enough. Had a cenote to ourselves. 2.- What age is considered an adult vs child? Thank you very much for your comments, we are glad you have a good time in Tulum and Coba, we are presenting traffic jams on the road that are making this trip longer than it should be we hope this gets better next time you visit our destination. The time are approximate and depend on many factors however, we can give you appropriate times based on previous experience. The day staryes early and ended late (from Cancun), so be prepared for an all day adventure. As lon as you notify us of any changes or cancellations in advance, no charges will apply. We had the BEST day with Manuel and Pascual! The cenote the driver took us too was off the beaten path, once again Absolute showed their attention to detail allowing us to swim / snorkel in a very quiet area leaving crowds behind. Van air conditioning was not working properly. Afterwards we went to a beautiful cenote near Tulum which also had very few other people there. Everything was very do-able for all of us and the food and conversation were top notch. Well provide all of the snorkeling equipment you need, plus your trained guide will be with you every step of the way in case you need help. If you cancel less than 24 hours before the experiences start time, the amount you paid will not be refunded. Thank you very much for sharing your experience, we are glad to see that you enjoy the trip, we will be monitoring the time in order to avoid rush on the sites. Older than 9 years old is considered an adult and the price is $55 usd, $1100 pesos, or $50 euros per person, 3-9 years old is considered a child and the price is $50 usd, $1000 pesos or $45 euros per person, Under the age of 3 is considered an infant and are free of charge, however they will not have an assigned seat, they must be seated on your lap, Older than 9 years old is considered an adult and the price is $65 usd, $1300 pesos or $60 euros per person, 3-9 years old is considered a child and the price is $60 usd, $1200 pesos or $55 euros per person, The meeting place is in the lobby of your hotel (hotels located in Cancun, Playa del Carmen, Riviera Maya or Tulum), The schedule in which the transportation will pick you up depends on the location of your hotel, If we know the address of your hotel we can pick you up, otherwise we will designate a nearby and central place, If you have doubts about the location of your hotel, send us an email, Round-trip transportation from hotels in Cancun, Playa del Carmen, Riviera Maya o Tulum, Comfortable vehicles with air conditioning, Early departures to take advantage of the day, Access to the archeological area of Tulum, Guided tour of the area conducted by a certified guide of the archeological zone of Tulum, Guided tour of the area conducted by a certified guide of the archeological zone of Coba, Train for the parking lot to the entrance, At the ruins if you bring a video camera there is an extra charge, To reserve with a promotion is require reservations 7 days in advance, This promotion does not apply to any other package discounts or promotions, Comfortable cool clothing, there is a lot of walking and with temps normally above 75 degrees you don't want to get over heated, Comfortable shoes (tennis shoes or comfortable sandals), A backpack or bag with water (inside the archeological zones there is rarely place to buy water, or it can be expensive), Bathing suit (you can swim at Tulum and cenote, if you are comfortable you can wear under your clothing), If you are apprehensive you have the option to pay the total cost of the excursion at pick up time, Entrance into the archeological areas of Tulum and Coba, Tours to both Tulum and Coba with a certified guide, Because of the difficult terrain at the ruins, it is not recommended for people in wheelchairs, This tour will last the entire day 10-11 hours, please take this into consideration if you have other plans, Before you enter the cenote you must shower to avoid contaminating the water, You are not allowed to use sunblock in the cenote to conserve the ecosystem and quality of the water. 77710 Playa del Carmen. Tour guide tried a little too hard to be funny which got old quick, but they took good care of us! Once you arrive, your professional tour guide will take you to see all of Cobas most interesting features. This is one of the most stunning places to learn about Mayan history, and your guide will be on hand to ensure you have all of the information you need. in Zurich & Berlin. If you do not present the day of the excursion there will be NO refund for a no show (each case is different and can be analyzed to determine if there are any exceptions). Please send us a message to verify availability. We are so grateful for your kind words. please be aware there is a 5% bank fee when paying by credit card. for adults and children over 9 years old is $55 usd per person, for children 3-9 years old $50 usd, and for under 3 years old is free however, they will not be assigned a seat on the bus and must travel on your lap. Without problem, the only thing we ask, if possible please give us at least 12 hours notice, so that we can give those spaces to others. I highly recommend Absolute Adventure and this trip. Again, we are a company that wants to be honest and upfront with everything. From there we went to a yummy lunch and then off to the cenote. Yes. Yes, contact us to find a package your size and see what discounts we have available. Raymond is fun, knowledgable, and very respectful. Absolute Adventure provided snorkeling equipment, including life jackets. 8.- How do I call from out of the country? As long as it's not a private tour there are no cancellation charges, just let us know as soon as possible that you will not be going, so that we may fill your spaces with another client. All Rights Reserved. Fees for the use of smartphones, cameras and video camaras will be charge. PRIVATE TOUR: Discover the highest Mayan pyramid* of Mexico in Coba, ride a bike in the jungle to visit the ruins and swim in a cenote. Very easy Covid distancing. 4.- I don't have a credit card, how can I reserve it? Send us an email for more information. Coba was smaller than I imagined. We have put together the following list, Just as there are things included there are also things that are NOT included. We lay everything out for you so that you know exactly what is included and what is not included. We did the trip to Coba and swimming in a cenote which was a really great combination of culture and nature. If it is another type of currency please contact us to see if we accept the specific currency. Yes, without problem as this the most common form of payment. If you have any questions send us a message or give us a call, we are here to serve you. Then its time to take a dip at Cenote Chen-Ha and Cenote Mariposa. Built in accordance with Mayan astronomy, Tulum was a trading point for copper, cotton, jade and more. Mayan pyramid Nohoch Mul is still visited. And the authentic Mayan food was delicious. The policies on face masks and attendee health are: The policies on staff health & safety are: Great to see Tulum and coba and see the strip of player carmen staying in cancun I wouldnt of know it was there without going on this trip. Recommend this team and tour HIGHLY! Q:What is the policy on face masks and attendee health during Day Trip To Tulum and Coba Ruins Including Cenote Swim and Lunch from Cancun? I strongly recommend AA. Hotel Pick up service only from Akumal area up to Dreams Tulum. For sure we hope to see you soon! There was no rushing, just enjoying the way at our own pace. We loved this tour of Coba and the Cenotes. In addition to containing fascinating natural features like stalactites and stalagmites, theyre also a great place for beginners to go snorkeling since the water inside them is calm. By far the best one of them all. Carlos was an excellent driver. Unfortunately no Coba ruins , why ? We are so grateful for your kind words. If you are calling from the United States we have US telephone numbers available. Additional fee may apply. Everything was perfect. Tulum was good-Loved the cenote swim (Raymond & crew worked very hard to do this) This all-inclusive Coba ruins tour combines the archaeological wonders of Coba, which was the largest Maya city during the civilizations Classic period, with the beauty of snorkeling in a cenote. By the time we left, it was packed and I cant imagine climbing that ruin with all those people on it and as the heat intensified. Coba is definitely a place to see, and climbing on the top of the pyramid makes it even better!The cenote we went to was amazing and we really had a blast swimming the middle of the jungle. 12:30pm 01:00pm: Lunch in a restaurant Swimming in cenote at the end was very refreshing. This tour was a highlight of our trip to Cancun. Av 20 con calle 20. 1 hour 30 minutes Admission Ticket Free. Experienced certified private guide all day long We were waiting in the lobby and we received a call that the shuttle was waiting. Dear Mr. Mark, But, as long as you have the number available that is all we need, along with the name included on the reservation. Edmundo, our Tour Guide was EVERYTHING!!! Lunch was was good. The bike ride at the ruins was wonderfully shaded throughout and added to the relaxation of the trip. Any changes made less than 24 hours before the experiences start time will not be accepted. Well the shuttle pick up location was very confusing. The Coba ruins are one of the most expansive Mayan ruins sites in the region with many of the structures still hidden beneath the jungle overgrowth. Enough time to explore the ruins of Tulum and the off-the-beaten path ruins of Muyil. I found Chris and Absolute Adventures by searching the internet, and he hands down deserves a 5 star rating. 5.- I'm not really confident, and have had bad experiences before, can I pay for the tour at the time of the tour? Overall, it is just too long on the road. 06:30am: Private transportation from your hotel to Coba This company offers far better trips than any from the hotels and their staff makes your feel special. 11.- I can't print my ticket, what can I do? If you have lost the number contact us for a new confirmation number. Your guide will show you where to take the best pictures and will be happy to help to take you in photo with your camera or phone! GetYourGuide. We had a wonderful day with Juan. This tour was the highlight of our trip! If you want to get a glimpse of Tulum, this is a great way to spend the day! The answers provided below are based on answers previously given by the tour provider to customers questions. This promotion is only valid until April 10, 2022. By the time we left, it was packed and I cant imagine climbing that ruin with all those people on it and as the heat intensified. 01:30pm 02:30pm: Transportation to your hotel. Scroll down for all information & itinerary. Off to Coba first which is an amazingly impressive site. The bicycles in Coba are not included, they are rented for an extra cost (cash), Drinks are not included in the meal must be purchased separately, There are no charges for cancellations with a minimum of 12 hours notice, If there are very heavy rains / bad weather you have the option to cancel without any type of penalty, If someone in your group is sick cancellations apply to the single individual and not the rest of the group. The itinerary that you put in place is subject to change without prior notice these reasons may be for logistics or security reasons. The next and last stop is Tulum. All of our guides are experts in their field, We only hire fluent English-speakers so nothing is ever lost in translation, We focus on the little details and anecdotes that make City Wonders so special. Thanks for sharing your review with us and the community. The company communicated everything clearly and the day went smoothly. Depending on the number of people we have reserved for the day will determine if you will travel by van or bus. Just looking at it is magical enough, but diving into the water itself will refresh you after all the exploring, and it will be an experience you simply never forget. We had a beautiful day with Chris on our tour. 6.- Can we go swimming during the tour to Tulum,Coba and cenote? We cycled around Coba ruins all morning and then we headed to a very quiet and gorgeous cenote. Tel/iSms/Whatsapp: +52 984 806 7432 We did the Private Coba ruins and Snorkeling in Cenote tour with Daniele as our guide. However, in the restaurant you are not permitted to enter with drinks. He knows a lot of history and took lots of pictures for our family. After youre done visiting all of the many exciting archaeological sites at Coba, including the famous Maya ball court, well head to the jungle to go snorkeling in cenote. It is a long, hot day - food decent , 2nd ruin site - too tiring! You can locate us in person at our office in Playa del Carmen. You can cancel at any moment, we just ask that you give us a 12 hour advance notice. Yes, we understand that babies eat different foods and on different schedules. Thanks for sharing your review with us and the community, Things to do in Riviera Maya & the Yucatan, Mayan Ruins of Coba (Zona Arqueolgica de Cob) Tours & Tickets, Grand Cenote (Gran Cenote) Tours & Tickets, Archaeology Tours - Riviera Maya & the Yucatan, Super Savers - Riviera Maya & the Yucatan, Cultural Tours - Riviera Maya & the Yucatan, Historical Tours - Riviera Maya & the Yucatan, Full-day Tours - Riviera Maya & the Yucatan, Packages & Special Events - Riviera Maya & the Yucatan, Packages & Special Events - Playa del Carmen, Face masks required for travelers in public areas, Face masks required for guides in public areas, Temperature checks for travelers upon arrival, Hand sanitizer available to travelers and staff, Transportation vehicles regularly sanitized, Social distancing enforced throughout experience, Paid stay-at-home policy for staff with symptoms. We were given wet suits and snorkels and explained how things worked. 4.- How long will you wait when picking me up? Once the deposit is made, your reservation will be complete, we will send you all of the necessary information. Expect to be picked up at your hotel main lobby or check point in Cancun to start the ride up rod 307. Cut-off times are based on the experiences local time. The guide, Arturo was very knowledgeable throughout the tours. Thank you so much for your kind words. Both were really cool. Important Notice: Very seldom the Coba site could close the day of the tour by the local authorities due to Covid 19 regulations. Take Chriss advice and start the tour early! We did the tour to Coba and cenotes and loved it! 1.- What is the price for the Tulum,Coba, cenote tour? Then we head to a cenote. Highly recommended! Dear Patrick, thank your for taking the time to review our Tulum and Coba adventure, really appreciate it. I checked my steps and we walked for about 12 miles during this excursion and it did not seem like it at all. Q:What is the policy on sanitization during Day Trip To Tulum and Coba Ruins Including Cenote Swim and Lunch from Cancun? First stop is Tulum, where a professional guide will surprise you with interesting facts on a 45 min tour, this pyramids are located on tall cliffs along the coast of the Yucatan Peninsula with a great view of the Caribbean Sea. The exchange rate for the day will apply to the cost of the excursion, Payments can be made using all payment types; bank transfers, cash, online transfer, PayPal, etc. Hello Danica: Great day to fit in 2 Whenever we have new tours available we try to keep in mind the cost of vacations for families we strive to keep our prices low so that we can be part of at least one of your vacation days. Highly recommend a tour with Absolute Adventure! You also have the option to pay for the tour completely ahead of time so that there is nothing left to do on the day of your excursion. When arrived at Coba Claire too care of all the details; from water / drinks, entry fees, to renting bicycles (having someone peddle while you sat was an otion too), to information on the history plus showing us sites we would have otherwise missed as they were hidden in the deep forest. Temperature of all personnel will be taken when they come to work. This is an exclusive private tour to better meet your expectations. Your contact and sales is directly with the provider. The tour company need to change the format of this tour. Enjoyed the day and the swim in Cenote. This is a well-preserved ancient Mayan city, home to the Nohoch Mul Pyramid, the tallest pyramid of the empire. Our operations have a list of names and confirmation numbers. This activity is only carried out for passengers staying at hotels in Cancun and Puerto Morelos, The duration of transfers are approximate; the exact duration will depend on the time of day and traffic conditions. No. Our guide Claire who was with us all day took a local guide, Pedro, when we got there which meant that we got the maximum information about the complex. In the archeological zone you will need permission from the custodians there before bringing in anything other than water. have you back for your next time in Cancun. Yes, especially during the holidays we tend to be full on all of our tours. Quality and good prices are always our priority. Afterwards, Daniele took us to a local place for an authentic lunch which was delicious! Having two children with me, I appreciated having a guide with us and that he was very familiar with the area. He climbed the ruins with us and took pictures of our group throughout. Your guide take you for a bike ride through the jungle to reach Cobas famous pyramid, which is one of the tallest Maya pyramids in the Yucatn Peninsula! Side note: Coba was closed indefinitely (due to lack of successful negotiations with the Mayan people, apparently), which we were disappointed about as we wanted to climb one of the temples.
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